Setting up Autodiscover for Exchange 2010
Posted on 2010-11-24
Got Exchange 2010 up and running on server 2008 R2, in a single server scenario. Everything is fine, except the setting of the Out of Office from within Outlook and I'm getting errors on clients about downloading the offline address book. Of course, I'm getting the usual "the server is unavailable" message when trying to setup Out Of Office.
All clients are "non domain" and connecting via Outlook Anywhere.
I did some reading, and it appears this is from the autodiscover service not being set correctly. In this reading I also found that the SSL certificate should be a UCC certificate, and include the autodiscover.mydomain.com on it. I didn't do this...mine is for a single site, mail.mydomain.com
I read an article that indicated you could create SRV and A records to alleviate this issue. I did but perhaps not correctly (or this info is in fact wrong...).
I created an A record for "autodiscover" to point at the IP of the mail server. Same IP as mail.mydomain.com
I created an SRV record with the following:
TTL: 1 hour
My out of office still isn't working (same error).
Output from the following commands from the Exchange Management Shell is:
Name: OAB (Default Web Site)
Internal URL: http://mail.mydomain.com/OAB (should this be a NON https URL...?)
External URL: https://mail.mydomain.com/OAB
WARNING: An unexpected error has occurred and a Watson dump is being generated: Failed to find the mailbox. Mailbox ='firstname.lastname@example.org'.
Failed to find the mailbox. Mailbox = 'email@example.com'.
+ CategoryInfo : NotSpecified: (:) [Test-OutlookWebServices], MailboxNotFoundException
+ FullyQualifiedErrorId : Microsoft.Exchange.Monitoring.MailboxNotFoundException,Microsoft.Exchange.Management.SystemConfigurationTasks.TestOutlookWebServicesTask
I'm not overly opposed to changing the certificate to a UCC if this is needed.
Tips and comments would be appreciated.