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NTBackup Error Stopping Backup

Posted on 2010-11-25
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Last Modified: 2012-05-10
Hi All,

I have a 2003 R2 Server that is not backing up data due to the below attached error dialog stopping the backup from starting, once you click OK the software works as expected.

Error.
There are no event log errors.

The backup job command is attached:

C:\WINDOWS\system32\ntbackup.exe backup "@C:\Documents and Settings\administrator.ACME\Local Settings\Application Data\Microsoft\Windows NT\NTBackup\data\Weekly TS backup.bks" /n "Backup1.bkf created 26/07/2010 at 1:24 PM" /d "Set created 26/07/2010 at 1:24 PM" /v:yes /r:no /rs:no /hc:off /m normal /j "Weekly TS backup" /l:s /f "E:\Backup\Backup1.bkf"

I have attempted searching the internet with no luck.

This has just started happening in the last three months with no apparent reason.

My understanding is that the All Users or the Administrator profile is used to store this catalog information.

Thanks In Advance.

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Question by:OZScientia
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Assisted Solution

by:Shreedhar Ette
Shreedhar Ette earned 167 total points
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Hi,

Check the permissons for the folder "Microsoft" under \profiles$\All Users\Application Data\Microsoft.

Everyone Should has Read Permissons and Account used for the backup should has full permissons.

Hope this helps,
Shree
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Author Comment

by:OZScientia
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Hi I tried that with no luck, the permissions were as you described, any other ideas?

Thank You.
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Assisted Solution

by:noxcho
noxcho earned 333 total points
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Actually if the user under which the backup task is running does not have access to the folder then try to take ownershipt of this folder (directory).
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Author Comment

by:OZScientia
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Hi thanks for that thought,  Tried it with no change. Proving to be quiet a pain.


Hi All,

Two questions

1. In the error message it is pointing to profile$ directory on EGSERVER02 which is actually on the local machine, why is that do you think?
2. Should I clear out the directory C:\Documents and Settings\All Users\Application Data\Microsoft\Windows NT\NTBackup\catalogs51
3. I renamed the directory called Microsoft\Windows NT\NTBackup\catalogs51 under the All Users, Administrator and Administrator.DOMAIN profiles. I thought this would present a different error, it didnt. Does that mean it is trying to read the catalogs from somewhere else?
4. Considering reinstalling ntbackup, thoughts or experiences?

Thanks.
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LVL 46

Assisted Solution

by:noxcho
noxcho earned 333 total points
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Is this directory redierected somehow? Junction point for example.
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Author Comment

by:OZScientia
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Not that we can find, no concious change was made to cause this.
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Author Comment

by:OZScientia
Comment Utility
I ran http://www.rekenwonder.com/linkmagic.htm on the server and no Junctions were found.
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Accepted Solution

by:
OZScientia earned 0 total points
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Hi All,

Found a variable set to the following.

ALLUSERSPROFILE=\\EGSERVER02\Profiles$\All Users

1. Why it changed, what needed this to be profile$, I think operator at some point - perhaps.
2. What problems could start by changing this to C:\Documents and Settings\All Users, I think No.
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Author Closing Comment

by:OZScientia
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Thanks All.
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