SharePoint 2010- Site links no longer work EXTERNALLY after enabling/disabling anonymous access.

Posted on 2010-11-25
Last Modified: 2012-05-10
In doing some testing, I enabled and disabled anonymous access in SharePoint 2010 for the SharePoint- 80 web application.  During the course of that, I created a new internet "zone".    After testing, I deleted that application pool extension (and that extension only)...not surprisingly, none of my links, libraries, lists, documents etc. work...they all appear, but when you click on any file, it is "not found".  You can completely navigate the site- again, everything is there but you just can't get to it.  Search also does not work externally.  It allows you to use search, but doesn't return any results.

I was very careful to only delete the "Internet" zone that I created- and leave the SharePoint- 80 alone.  I don't think I've "lost" any data- I think I've just really gummed up the permissions for logging in EXTERNALLY.

If I'm in the the domain, everything works fine- it's when I try to login from outside that the issues begin.

What do I need to check?
Question by:thompsonwireless
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
LVL 15

Accepted Solution

sharepointguru14 earned 500 total points
ID: 34214832
what zone do you have your external access going to? What is the authentication model? and is anonymous access enabled on it?

Author Comment

ID: 34216642
- When this started there was one zone- "Default", that's the only zone that appears again.

- The authentication model is "Windows". "Enable Anonymous Access" is still checked, but that doesn't seem to matter.  "Integrated windows authentication, NTLM" is also selected, and "Enable client integration" is set to yes.  "Require use Remote Interfaces permission" is NOT checked.
LVL 15

Assisted Solution

sharepointguru14 earned 500 total points
ID: 34219945
so you access the site internally at the same URL as you do externally?

Normally when enabling external access you extend the web application to another zone (say Default for internal) and extend that out to the Internet Zone. This allows you to change the URL so maybe internally its http://intranet but externally its

if you are using the default zone for both and anoymous access is enabled, it seems that you are granting view rights for anonymous users (which would be anybody access from off the network) but the Windows credentials are being picked up and used when internally so everything works as expected.

Author Comment

ID: 34219957
I resolved the issue by adjusting the AAM.

Thanks to everyone for your help!

Featured Post

Salesforce Made Easy to Use

On-screen guidance at the moment of need enables you & your employees to focus on the core, you can now boost your adoption rates swiftly and simply with one easy tool.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

A phishing scam that claims a recipient’s credit card details have been “suspended” is the latest trend in spoof emails.
When using a search centre, I'm going to show you how to configure Sharepoint's search to only return results from the current site collection. Very useful when using Office 365 with multiple site collections.
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question