Solved

BES 5 - Policy Issue

Posted on 2010-11-25
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Last Modified: 2012-05-10
Hello,

I have BES 5 server that start acting up.

In past 2 days all new user that  I add he setup default IT policy.

I assign this user to group and this group has they own policy.

But thing is that he using default..

Any new device got assigned default.

How this can be fixed or there is some bug suddenly on server?

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Question by:gdamir
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Assisted Solution

by:dlan75
dlan75 earned 200 total points
ID: 34214217
Hi,
resend service books and it policy and try again
make sure the policy is set up properly to the group and that the user is linked to that group
try assigning the policy directly to the user
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Accepted Solution

by:
gdamir earned 0 total points
ID: 34245922
Hello Dlan,

That was not the issue. Even I did try that.

ISSUE was that SQL2008 got overloaded and he was using all RAM.

After i stop instance and restart the BES everything seem to get back to normal.
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Author Comment

by:gdamir
ID: 34245937
Well no one gave me right answer. After contacting RIM i found solution  my self.
0
 

Author Closing Comment

by:gdamir
ID: 34276868
I found the solution  my self !
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