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Has anyone seen this Unusual NLB and vmware problem

Posted on 2010-11-25
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Last Modified: 2012-05-10
We have a 2008 NLB cluster of 2 machines we shall call A and B and a 2008 file server called C

They are all on VMware as virtual machines. The cluster servers are sharepoint servers and access data from fileserver C.

The problem we had was that cluster server B could not see fileserver C  and vice versa either to ping or tracert or to access shares via IP or host name.
 but could they could both see all other servers on the network,

After trying lots of things we tried performing a drain stop on server A from NLB manager. Suddenly Cluster server B could see the file server and vice versa. We brought back cluster server A and still everything worked fine.

Thing is that while it works for now we need to know why this happened before we can make these servers live in a production environment but are at a loss to explain.
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Question by:allanburrows
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6 Comments
 
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Expert Comment

by:bgoering
ID: 34212888
Is the fileserver on the same network segment as the nlb servers? Are you using nlb multicast?
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by:bgoering
ID: 34212963
Also take a look at the hotfix info from http://support.microsoft.com/kb/960916
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Author Comment

by:allanburrows
ID: 34213075
The file server and cluster are on the same subnet and on the same esx host, they are using unicast.
We are thinking maybe using a virtual switch on vmware and using that to load balance maybe.
I am just looking at the hotfix right now, thanks.
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bgoering earned 500 total points
ID: 34213454
I strongly recommend using multicast - the only issue (and the reason why unicast is the default) is that for some network equipment (Cisco IOS routers in particular) you must go into the network configuration and add a static ARP entry for the multicast mac address. However, for cisco firewalls like ASA, FWSM, and PIX  no such static arp entry is required. I can't speak for other vendors - but the benefits of using multicast NLB makes it worth it for that one time administrative task to set it up.
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Expert Comment

by:srgilani
ID: 34215614
use vSwitch for load balance instead routing traffic to physical switch.
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Expert Comment

by:sandipkharde
ID: 34215743
I had same type of issue where sharepoint server i was able to access remote but withing sharepoint environment it was not connecting each other ....event ping was replying with alive connection.

after reporting to network and security team they add that particular server Mac address and Server IP address in switch.

This sharepoint environment was in VLAN...hope this will help.
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