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usb to vga device wont install properly

Posted on 2010-11-25
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Last Modified: 2012-05-10
Hello, I recently encountered a problem with my vga port on laptop - and in a different question on ee we figured I should try using a usb to vga converter...
I got one and it's not installing right. here's what's happening:
when I install the driver CD - and then check in device manager to see - the software shows up under "display adaptors" - but not under "usb display device"...
if I then plug it in anyway - the computer makes a blue screen and says there's some kind of critical error - and restarts. then after that - under device manager it DOES show "usbvga" - but says that "no driver is installed for this device" - when I go to drivers > update driver - it says that "windows found that the most current driver IS currently installed" but on the general screen it still says that there's no driver. I tried the company website but didn't find the product - so I emailed them to ask if there's a newer driver or something... in the meantime - figured maybe you guys would know how to get it to work :)
thanks so so much!!
the product is ST Lab usb to vga adapter
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Question by:jpomerantz
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tausifsfarid earned 500 total points
ID: 34213845
It seems that the drivers are not compatible with your OS, better you can ask with the product vendor for the same...
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by:jpomerantz
ID: 34214036
ok... I'll try to ask them - thanks!
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by:viki2000
ID: 34214663
What OS/version do you use and what video card/chip do you have in your laptop?
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:jpomerantz
ID: 34216665
it's windows 7 professional 64 bit

where can i find where it says what video card I have?
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by:viki2000
ID: 34216873
Use this software ti idetify http://www.aida64.com/downloads 
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Author Closing Comment

by:jpomerantz
ID: 34217188
got an email back from the company with updated driver and now works great!
thanks :)
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Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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