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Can't connect new Windows 7 laptop wirelessly to existing NetGear network

Posted on 2010-11-25
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Last Modified: 2012-08-13
Also, I have the PassPhrase, and I went on the Internet to translate that into a hex key, but those hex keys don't work. I wonder if it has something to do with Windows 7 (you think???).

I have 2 Windows Vista laptops which connect just fine to the network. But this new laptop won't.

Anyway, here are the technical details of the current setup, which I got from the NetGear SmartWizard:

- NetGear Wireless-N 300 Router model WNR2000v2
- Channel: Auto
- Mode: Up to 145 Mbps
- Security Options: WPA-PSK [TKIP] + WPA2-PSK [AES]
- passphrase is entered

Router Status
 
Hardware Version       WNR2000v2
Firmware Version       V1.0.0.34_29.0.45NA
GUI Language Version       V1.0.0.34_0.5.0.0
 
Internet Port
MAC Address       xx:xx:xx:xx:xx:xx
IP Address       xx.xxx.xx.xx
DHCP       DHCPClient
IP Subnet Mask       255.255.xxx.x
Domain Name Server
      xx.xx.xx.xxx
        xx.xx.xx.xxx
 
LAN Port
MAC Address       xx:xx:xx:xx:xx:xx
IP Address       192.168.1.1
DHCP       ON
IP Subnet Mask       255.255.255.0
 
Wireless Port
Name (SSID)       xxxxxxxxxxxx
Region       United States
Channel       Auto (11)
Mode       Up to 145 Mbps
Wireless AP       On
Broadcast Name       On

I have, of course, lost the 10-digit Hex key. But I went to http://www.powerdog.com/wepkey.cgi and generated 4 10-digit keys, as well as a 26-digit key. I tried the first 2 10-digit keys, as well as the 26-digit key, in both lower-case and upper-case, but without success.

I tried power cycling the router, and then rebooting the laptop, and then I tried one of the 10-digit WEP keys again, but that didn't work.
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Question by:coderlen
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5 Comments
 

Accepted Solution

by:
trex1976 earned 1000 total points
ID: 34213374
If I were you I'd log into the router its self and turn that aes code crap off.  and just turn on WPA-PSK [TKIP] + WPA2-PSK and just go into the router and set a easy to remember pass phrase like w1fesBD11221986  and use that those randomly generated pass codes have never helped anyone accomplish anything.

Go to this page and follow the picture you will be much happier in the long run.
 Wireless-Settings.jpg
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LVL 4

Author Comment

by:coderlen
ID: 34213579
trex1976, thanks so much for your Thanksgiving-Day response.
I don't have an option for:
WPA-PSK [TKIP] + WPA2-PSK
The only option I have is:
WPA-PSK [TKIP] + WPA2-PSK [AES]

As much as I hate to do it, it looks like I'll have to reset the router and enter in a new key, as you suggested. Painful, but perhaps it is the only way. I'll get back to you with the results. Thanks.
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LVL 6

Assisted Solution

by:RootsMan
RootsMan earned 1000 total points
ID: 34218096
If your router allows, you should use only WPAS-PSK [AES] encryption. [TKIP] is the less secure of the two, and is easier to crack.

An easy way to generate a truly random passphrase, that you can copy and paste is via GRC's Password Generator. Refresh the page to generate a new password.



0
 
LVL 4

Author Comment

by:coderlen
ID: 34256675
Hi, I am keeping this question open, as it is still not resolved. However, I have opened another question, which states the problem better:

http://www.experts-exchange.com/Hardware/Networking_Hardware/Routers/Q_26652584.html

Please feel free to go to that new question with your suggestions. I'll keep this question open for a while, until I get an acceptable answer on that other question.

Thanks for your comments, trex1976 and RootsMan. I never did reset the router, but I think the answer to the new question is what I really want.
0
 
LVL 4

Author Closing Comment

by:coderlen
ID: 34287723
Thanks to the 2 experts who responded to this question, trex1976 and RootsMan. And special thanks to trex1976, who responded on Thanksgiving Day!
Unfortunately, I don't know for sure which solution, if any, would have actually worked, due to the "hands off, Dad" attitude of my daughter. I tried the other question (http://www.experts-exchange.com/Hardware/Networking_Hardware/Routers/Q_26652584.html
), and got some excellent responses there as well, but I just can't be sure which solution would have worked.
Anyway, I'm granting points based on timeliness and thoroughness. Thanks, experts!
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