?
Solved

Emails not coming to distribution list group

Posted on 2010-11-25
9
Medium Priority
?
756 Views
Last Modified: 2012-05-10
Hello,

I am having an issue where emails are not being sent to memebers of distribution group. I created a distribution group enabled email box and added myself as a member and see it in the distribution group list. But the emails are not reaching the user. If I add the email directly to the user it works. I also checked our email spam system and see the emails are getting through and being sent to the exchange server.

Also, where are the emails sitting in if not being sent to the user.

Thansk
0
Comment
Question by:rha_mtl
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +2
9 Comments
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34213880
1.) Can you see the DG in the GAL?
2.) if you email the DG internally selecting it from the GAL do the members of the DL receive the mail?
3.) if you internally email the DG's SMTP address does it work?
4.) if you externally email the DG's SMTP address does it work?
0
 
LVL 11

Expert Comment

by:mattibutt
ID: 34213898
Check whether users are member of the distribution group
0
 

Author Comment

by:rha_mtl
ID: 34213912
I can see the DG in the GAL,
I can email the group internally and the users receive it
I can email the email internally via smtp
I cannot email externally to the dg.

Yes the users are member s of the DG
0
Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 
LVL 31

Expert Comment

by:MegaNuk3
ID: 34213932
Do you get an NDR when sending to the DG from external? Have you given the DG a valid external SMTP address?
0
 

Author Comment

by:rha_mtl
ID: 34213941
No there is no NDR and yes it is a valid smtp address. This is what I did

I created a DG called IT
email address will be it@rha.ca

then I sent an email to this I do not get anything from outsde but inside yes.

I deleted this DG and added it@rha.ca to my mailbox and I sent an email to this address and I received it. I know that the email is correct.
0
 
LVL 2

Accepted Solution

by:
CCSDSK1 earned 2000 total points
ID: 34214078
For using it externally(different domain that yours) you need to make sure the flag for "Require that all senders are authenticated" is not checked off.  External addresses are not authenticated users.  It's in the exchange console, properties of your DG, Mail Flow Settings tab and under Message Delivery Restrictions
screenshot.jpg
0
 
LVL 17

Expert Comment

by:Viral Rathod
ID: 34214086
Can you go to https://www.testexchangeconnectivity.com and run the Inbound SMTP E-Mail (Run the Inbound SMTP E-Mail test for  it@rha.ca and letus know the results.

0
 

Author Comment

by:rha_mtl
ID: 34214191
The answer form CCSDSK1  is what worked thanks..


Is there a way to get those emails that were sent these addresses before the change?
0
 
LVL 2

Expert Comment

by:CCSDSK1
ID: 34214265
You're welcome.  As for getting them back, I'm not 100% sure but I don't think so.
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Here's a look at newsworthy articles and community happenings during the last month.
This process allows computer passwords to be managed and secured without using LAPS. This is an improvement on an existing process, enhanced to store password encrypted, instead of clear-text files within SQL
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …
Suggested Courses
Course of the Month9 days, 8 hours left to enroll

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question