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Remote desktop  services is currently busy

Posted on 2010-11-25
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Last Modified: 2015-08-19
Hi,

I am using Windows 2008 r2 .... without CItrix ....

I need to know exactly why this message occurs on remote desktop
reconnects and how to fix it. I have to reset the remote machine to
restart the OS to get back in.

I use remote desktop just for administrative tasks

"The task you are trying to do can't be completed because remote desktop
services is currently busy. Please try again in a few minutes. Other
users should still be able to log on."

Thank you

Racy
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Question by:decioracy
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15 Comments
 
LVL 6

Expert Comment

by:Kailash Aghera
ID: 34213961
Try to clean boot your local system and then try. You can refer the following URL for clean reboot:

http://support.microsoft.com/kb/929135
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LVL 10

Expert Comment

by:Wolfhere
ID: 34214146
Sounds like you have the default 2 license issue with TS. Windows server comes with 2 free client license for RDP/TS. Make sure to log off your sessions, rather than disconnect which in turns frees up the license. You can remove the disconnected clients from the server console task manager>Users.
The request to wait, is to allow other users to log off. Disconnecting/re-connecting maintains the 'licensed' connections
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Author Comment

by:decioracy
ID: 34214275
Hi,

I would like to not reset the server ... is there another way ?

Thank you

Racy
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LVL 6

Expert Comment

by:Kailash Aghera
ID: 34232799
Try to access server using console option..

If you have Windows XP local system, type the following in run menu:

mstsc /v:YOUR_IP /console

If you have Windows 2008 or Windows 7 local system, run the following from Run menu:

mstsc /v:YOUR_IP /admin

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Accepted Solution

by:
decioracy earned 0 total points
ID: 34232924
Hi,

I had to reset this server ... and I also installed a hotfix .... (just for test)

http://support.microsoft.com/kb/2383928
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LVL 7

Expert Comment

by:dnsguru44
ID: 34371867
This is caused when you "x" out of an RDP session and the session is trying to save your profile.  When you log on do you see a status messages saying "applying group policy profile service"  or something similar to that?
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Expert Comment

by:vandrie
ID: 34415656
Is there already a fix for this ?
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Author Comment

by:decioracy
ID: 34660762
I installed http://support.microsoft.com/kb/2383928

And now it have been working perfect
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Author Closing Comment

by:decioracy
ID: 34690208
I found the solution
0
 
LVL 23

Expert Comment

by:Malli Boppe
ID: 34827831
Hi decioracy

Did it really fix the problem
0
 

Expert Comment

by:g_schrijver
ID: 35007394
We are facing the same error, and the hotfix did not bring any solution at all :-(
0
 

Expert Comment

by:cstep_blr
ID: 37765420
Hello,

We have Windows Storage Server 2008 R2 installed on Dell MX1300 NAS Box, and wil have similar issue Mr. decioracy explained in hsi first post(2010-11-25 at 11:16:00ID26639140).

Tried Installing the Hotfix from this link http://support.microsoft.com/kb/2383928
 but no luck... the system says the package is not supported on the platform.

No Luck..:-( any advices...:-) please do post.

Thanks,
Ranga.
0
 

Expert Comment

by:badgermonkey
ID: 38230554
Hi

We also have the same problem on Windows Server 2008 R2 (64bit) standard running XenApp 6.5.

I've also tried the hotfix above and receive the message that the package is not supported on the platform... I even tried both x64 and x86 packages out of desperation.

Has anyone found a fix other than the hotfix?

Any help, advice or solutions would be greatly appreciated.

Regards
Neil
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LVL 23

Expert Comment

by:Malli Boppe
ID: 38236572
0
 

Expert Comment

by:Paul Stage
ID: 40937227
I'm having this exact same issue. However, when I attempt to install http://support.microsoft.com/kb/2383928 I received a message that this update does not apply to my computer.

Has anyone experienced this issue recently? My servers are 2008 R2 Standard running XenApp 6.5 with all latest updates from both Citrix & MS installed. They are also VMs on VMWare ESX 5.5, with all updates applied.
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