?
Solved

Cannot drag and drop or move open windows

Posted on 2010-11-25
4
Medium Priority
?
693 Views
Last Modified: 2012-05-10
 I am running XP SP3 on a Toshiba laptop, 2.4 GHz, 2 GB memory.  Operation has been normal for years.  
  Suddenly I cannot left cliick and drag icons or windows. Icons cannot be moved at all.  Clicking on the top left icon on a window, then clicking move, does work. Windows can be resized.
  Also, I can highlight text in MS office applications but not on websites that normally allow it.  In fact, I cannot highlight text that I type into this input box right now.
  I have run exhaustive AV scans with several products including Rootkit detection and found nothing.  So, specifically no Blaster Worm or other malware I can discover
  I found a suggestion to try using dcomcnfg but those instructions did not work.
 Nothing new has been installed in several weeks except last patch Tuesday's  selection This just started yesterday so it has been almost three weeks since those patches were installed so I doubt that is the issue.
  I just discovered that I can highlight text using shift and the arrow keys so it is just limited to the mouse.
  I have the same problem using my wireless mouse, a wired mouse and the built-in laptop touch pad. Since highlighting does work in Word I can't believe it is the mouse or drivers.
  I have never seen this problem before though google searches show that a lot of people do experience the problem.

  Any ideas?
0
Comment
Question by:AdminAssociates
4 Comments
 
LVL 10

Expert Comment

by:moon_blue69
ID: 34213940
Hi

please do a system restore to the date when it it was working

all programs->accessories->system tools->system restore-> restore to an earlier date. find a bold date in which the system was working and restore it and let the system restart.
0
 
LVL 27

Accepted Solution

by:
Lukasz Chmielewski earned 2000 total points
ID: 34214270
0
 
LVL 39

Expert Comment

by:Aaron Tomosky
ID: 34215132
Your mouse may be set to click on exit instea of click on enter , a common option with touchscreens but not usually mice or trackpads. Anyway, the solution is to get the right drivers installed again. Get the touchpad drivers from toshiba and uninstall the "newer" ones I bet windows update installed for you.  Never let windows update update your touchpad drivers as this is a common occurrence.
0
 
LVL 20

Expert Comment

by:BuggyCoder
ID: 34215742
Uninstall mouse drivers and reinstall the same!!! Also please don't update any drivers from internet. use the original one's that you get with you laptop from your vendor....
0

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When asking a question in a forum or creating documentation, screenshots are vital tools that can convey a lot more information and save you and your reader a lot of time
The article covers five tools all IT professionals should know about, as they up productivity by a great deal!
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question