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Asterisk AA50

I have been given an Asterisk AA50 device which my boss has assured me works.

When power is applied, only the WAN and LAN led's come on for a second, then everything goes out. The WAN led is lit with an active connection but won't pull DHCP, LAN ports will not come up and give me an IP Address. The module just sits there like a big paperweight....
Even the power LED does not light up. I am using teh original powe

Any ideas - or does it sound like the device is fried?

Any advice would be appreciated
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liamrichards
Asked:
liamrichards
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1 Solution
 
gheistCommented:
http://www.digium.com/en/products/appliance/#documentation

looks like hardware issue, probably you need to apply for support with them...
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gheistCommented:
phew....
lan led lit up but power off - you need to press the power switch....
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liamrichardsAuthor Commented:
There is no power switch :(  , just a re-set switch...which i have pressed numerous times. I'm staring to think it may be a hardware issue, although i wish it weren't.
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darrickhartmanCommented:
There is no power switch on the device.  The system should power on when you plug in the power supply.  If it doesn't do that, you likely have a hardware issue.

You can try replacing the power supply with a different one that's capable of supplying at least 3 A at 12V.  You might also try removing the analog hardware modules (either green or red depending on how the system is configured).

If that doesn't work, you can try calling Digium.  They should be able to confirm that the device is dead.
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