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Blue Microphones - Snowball not recognized by Windows XP Pro

Posted on 2010-11-25
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Last Modified: 2012-05-10
I plugged in my USB Blue Snowball microphone today but Windows XP asked for a driver which I do not have because this mic does not come with one. No downloads on the bluemic web-site either. Driver Agent has no driver either which really surprised me. XP recognizes the device but just shows a question mark with an explanation mark on top of that with Blue Snowball beside it under Other devices. The red light on top of the mic comes on when plugged in.

This mic works on a Windows 7 laptop and an IBM M52 machine with XP Pro SP3 on it.

My current machine has a Intel Q6660 with XP Pro SP3.

Any suggestions would be much appreciated. Thanks.
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Question by:Waterloo_PORT
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6 Comments
 
LVL 4

Expert Comment

by:Sajen Jose
ID: 34215557
Hi

I found the following in the FAQ's from vendor Website.

Do I need any special software to use The Snowball? Do I need any drivers?
Technically, no. Depending on your application, your OS may have sufficient features to utilize the capabilities of The Snowball. But, to get the most out of your Snowball, you'll want to have some kind of software that allows for digital signal processing and non-linear editing that will accept audio from the USB port. Some examples of these programs are listed below. As long as you are using Windows XP or Apple OSX, you will not need any drivers.

http://www.bluemic.com/snowball/#/faq/
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LVL 7

Expert Comment

by:puter_geek
ID: 34218589
You might try to reinstall the drivers only when it asks, let it go to Windows Update and check for drivers there. I've seen it work on different things before.  
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LVL 1

Author Comment

by:Waterloo_PORT
ID: 34220472
I think this is going to require some registry edit fix or something. I've tried the usual like deleting the device in Device Hardware section and scanning for new hardware. Still asks for a driver. Same with deleting the device and rebooting to let it scan. It works perfectly fine with other XP machines I have. No driver required. It just sits pretty in the Device Hardware like everything else.

 Could it be motherboard related? Absolutely. But where to look....

Thanks for replies.
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LVL 1

Expert Comment

by:korz
ID: 34475585
I'm going to recommend something I never recommend.  You know when the Add Hardware Wizard asks you whether you want to go onto the Internet to search for a driver?  The rule is to always say "no."  I'm going to suggest you say "yes."  See if that helps.

Regards,
korz
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Accepted Solution

by:
Waterloo_PORT earned 0 total points
ID: 34933670
I ended up replacing the Asus P5Q Pro Turbo motherboard with a Gigabyte GA P35 DS3P motherboard that came back from an RMA I had done. The microphone works like a champ with this motherboard. Thanks for everyone's input though.
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LVL 1

Author Closing Comment

by:Waterloo_PORT
ID: 34968255
Sugeestions on registry tweaking and/or device driver manipulation did not resolve the problem. A hardware change fixed the problem.
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