?
Solved

No Object selected in the RALUS option on BE 2010 R2

Posted on 2010-11-25
9
Medium Priority
?
760 Views
Last Modified: 2012-05-10
Hi All,

I'm using Debian 5 32 bit Linux and I've successfully installed Symantec Backup Exec Remote Agent for Linux/Unix Servers 13.0.4164 but somehow i cannot select it or see if there is any option in my media serverto backup my Linux system,

I've check the VRTRalus service is running from the command below:

mack:/var/tmp# /etc/init.d/VRTSralus.init start
Symantec Backup Exec Remote Agent currently running.
 
mack:/var/tmp# netstat -tulpn | grep 10000
tcp        0      0 0.0.0.0:10000           0.0.0.0:*               LISTEN      4144/beremote
tcp6       0      0 :::10000                :::*                    LISTEN      4144/beremote

Open in new window


 
but still no luck, any help please ?
RALUS.jpg
0
Comment
Question by:jjoz
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
9 Comments
 
LVL 7

Assisted Solution

by:denbosse
denbosse earned 2000 total points
ID: 34222624
Port 10000 is obviously listening, but can you telnet to it from the Backup Exec server?
telnet mack 10000
There may be a firewall blocking the connection.
0
 
LVL 1

Author Comment

by:jjoz
ID: 34223834
no, there iw no firewall in between the internal servers.
0
 
LVL 7

Expert Comment

by:denbosse
ID: 34224478
So what is the result of the telnet then?
0
Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more

 
LVL 1

Author Comment

by:jjoz
ID: 34225215
here it is, it seems to be working, what user shall I create in that Linux server to make th backup works ?
MACK.jpg
0
 
LVL 7

Assisted Solution

by:denbosse
denbosse earned 2000 total points
ID: 34226492
Yes, that seems fine.

In Backup Exec, create a new logon account (Network / Logon Accounts) for the root account - if you don't have it already. If you have it already, make sure the password for root is correct.

Make sure that the root account is part of the "beoper" group on the Linux server.

Also, if you configured ralus.cfg correctly, you should not have to use the "User Defined Selections" as you seem to have done. Instead the Linux Agent should show up under "Linux/UNIX Servers" under the "Favourite Resources" in the selection list.
When you select the server from "Favourite Resources", it would generally give you an "Access Denied" error, and prompt you for a logon account. Select the root account you just added.
0
 
LVL 1

Author Comment

by:jjoz
ID: 34257191
so beoper/beoper is not right and i have to use/insert root user as the backup username ?
0
 
LVL 7

Accepted Solution

by:
denbosse earned 2000 total points
ID: 34259835
If you created a beoper user, and added it to the wheel and beoper groups, then beoper may work.

However, if that still doesn't work, do create a root user with correct password in the Backup Exec logon accounts and use it to test the selection of your Linux server. Don't forget to make root part of the beoper group on the Linux side.
0
 
LVL 1

Author Comment

by:jjoz
ID: 34375404
ok, let me try that and get back to you.
0
 
LVL 1

Author Closing Comment

by:jjoz
ID: 34496552
thanks !
0

Featured Post

WordPress Tutorial 1: Installation & Setup

WordPress is a very popular option for running your web site and can be used to get your content online quickly for the world to see. This guide will walk you through installing the WordPress server software and the initial setup process.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Each year, investment in cloud platforms grows more than 20% (https://www.immun.io/hubfs/Immunio_2016/Content/Marketing/Cloud-Security-Report-2016.pdf?submissionGuid=a8d80a00-6fee-4b85-81db-a4e28f681762) as an increasing number of companies begin to…
Many businesses neglect disaster recovery and treat it as an after-thought. I can tell you first hand that data will be lost, hard drives die, servers will be hacked, and careless (or malicious) employees can ruin your data.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…
Suggested Courses

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question