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Fail to start routing and remote access in windows 2008 r2

Posted on 2010-11-26
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Last Modified: 2012-05-10
When i installed and tried to start routing and remote acces i got the following error in event log.

Unable to load C:\Windows\System32\iprtrmgr.dll.

I would like some tips of what i can do to start the service.
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Question by:tekniskgdc
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mattsam earned 500 total points
ID: 34216508
Try to start the service without IPV6. Remove ipv6 in the registry.

HKEY_LOCAL_MACHINE\System\currentcontrolset\services\remoteaccess\routermanagers\IPV6

Remove that, and try to start the service.

a reoot is reccomemded but you dont have to.
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by:tekniskgdc
ID: 34216834
Is this experience you have your own or from google?

i have seen that google post, but can not really understand why i have to modify the regestry to get a service to work.
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Expert Comment

by:mattsam
ID: 34216961
although we do have 2008 server we have been lucky enought to not have this issue.  I googled the answer and the registry fix answer came up several times and the author tried it and it worked so thats why i reccomended it to you.

All services have registry entries in windows and in this case I would think that IPV6 is somehow preventing RRAS from starting or using IPV4.

Try the suggested answer and see how you go.  

Remember to export the registry key so you can import it back in if there are any problems.
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Author Closing Comment

by:tekniskgdc
ID: 34217136
this solved the problem
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