• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1627
  • Last Modified:

quantum superloader 3 "missed tape" alert

I am at a client with a quantum superloader 3 and when I try to put a tape into either the drive or the magazine, the mailslot spits the tape back out halfway through and says "missed tape".   the only troubleshooting step I took was powering off and powering on the autoloader.  Please let me know how to fix this.

  • 2
1 Solution
Make sure you have the right kind of media.  Tape cartridges are not all the same.
mmercaldiAuthor Commented:
Actually I got this fix, what happened was the company that comes in and collects our tapes requires us to put labels on them and the labels made it too big so I had to remove the lid and manually push the tapes into the picker from the mailslot
mmercaldiAuthor Commented:
my answer was right
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now