how to restore files from backup exec Continous protection server snapshot

Hello Expert,

When I check the snapshot in backup exec CPS it shows me some snapshot and another coloum says 'not indexed'. my question is, how can I restore data from these snapshots

one more thing, symantec indexing service is stop in server. when I try to start, it gives error "symantec indexing service stop unexpectedly".

Kindly Help
sandy18Asked:
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agengler11Connect With a Mentor Commented:
Best way is to make sure that it has all of the software patches and Google your error codes from the Event Viewer
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manjinder_2k9Connect With a Mentor Commented:
Before proced we should make sure all the symantec backup exec services are running.

You can stop all services once through symantec backup exec and after that start all the services throgh symantec backup exec.
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