eljohn101
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Dell D620 with XP doesn't recognize wireless or Ethernet connections
I have a Dell Latitude D620 laptop on which I am trying to install XP, and it doesn't recognize either the wireless or Ethernet connection.
I have tried loading Windows7, and W7 connects instantaneously both via wireless and Ethernet, but I don't want to pay for it.
I have also pulled a hard drive with XP from an HP DV6000 laptop where connections worked normally, i.e. the wireless and Ehternet connections were recognized. I booted from this hard drive via a USB connection, with the same results.
Any suggestions?
I have tried loading Windows7, and W7 connects instantaneously both via wireless and Ethernet, but I don't want to pay for it.
I have also pulled a hard drive with XP from an HP DV6000 laptop where connections worked normally, i.e. the wireless and Ehternet connections were recognized. I booted from this hard drive via a USB connection, with the same results.
Any suggestions?
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PowerEdgeTech
If don't know which devices you have or have additional unknown devices in Device Manager (right-click My Computer, Manage), then right-click the unknown device, go to Properties, Details tab, change dropdown to Hardware Ids and give me the DEV and VEN ID's.
Intel has a nice Intel Driver Update Utility that identifies your mainboard's components and presents the latest drivers for download
http://downloadcenter.intel.com/default.aspx?lang=eng
http://downloadcenter.intel.com/default.aspx?lang=eng
ASKER
PowerEdge - Under XP, I went to Device Manager / Ethernet Controller , everything is listed as unknown. Didn't see any about a wireless card at all.
Have re-installed Win7, and see this:
Dell Wireless 1390 WLAN Mini-card, PCI\VEN_14E4&DEV4311&SUBSY
Broadcom NetXtreme 57xx Gigabit Controller, PCI\VEN_14E4&D_1600&SUBSYS
Have re-installed Win7, and see this:
Dell Wireless 1390 WLAN Mini-card, PCI\VEN_14E4&DEV4311&SUBSY
Broadcom NetXtreme 57xx Gigabit Controller, PCI\VEN_14E4&D_1600&SUBSYS
That's why I asked for the DEV/VEN ID's for the unknown devices ... since it is unknown, it can't tell you what it is.
I gave you the link to the Broadcom controller.
I gave you the link to the Broadcom controller.
ASKER
I'm heading out of town, so it'll be next weekend before I get back to this. Thanks for your comments so far ...
Here is for the wireless you listed (1390):
http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R286815&SystemID=LATITUDE%20D620&servicetag=&os=WW1&osl=en&deviceid=9805&devlib=0&typecnt=0&vercnt=15&catid=-1&impid=-1&formatcnt=0&libid=5&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=426152
Make sure you install all others that I listed, in the order I listed them, then this one. If you have others after running all the driver packages I listed, then I'll need the VEN (vendor) and DEV (device) ID's for those devices to know which drivers you'll need for them.
http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R286815&SystemID=LATITUDE%20D620&servicetag=&os=WW1&osl=en&deviceid=9805&devlib=0&typecnt=0&vercnt=15&catid=-1&impid=-1&formatcnt=0&libid=5&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=426152
Make sure you install all others that I listed, in the order I listed them, then this one. If you have others after running all the driver packages I listed, then I'll need the VEN (vendor) and DEV (device) ID's for those devices to know which drivers you'll need for them.
As PowerEdgeTech has already pointed out with XP you must install the Dell drivers in a set order so Windows becomes gradually aware of the hardware attached. Windows 7 does this stage automatically bacause the hardware pre-dates the operating system. XP is not natively aware of much of the hardware hence the need for drivers.
ASKER
Sorry for the delay