Solved

problem conncting to local server in ESET Remote Administrator Console after i changing the server name

Posted on 2010-11-27
12
4,991 Views
Last Modified: 2013-11-22
hi

i having a problem conncting to local server in ESET Remote Administrator Console after i changing the server name, in connection box i type the new server name but it saying connection failed.

when i changing the server name to the old one it's manage to connect to the old server name.

please assist how do i resove that.

than a head!
0
Comment
Question by:ymg800
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
  • 3
12 Comments
 
LVL 7

Expert Comment

by:compaqus
ID: 34222121
Have you tried connecting using the IP, not the name?

If you do a nslookup newservername do you get the right IP in the answer?
0
 

Author Comment

by:ymg800
ID: 34224862
hi

tried to use the server name but still not good, dns name resolution is OK.

more ideas?
0
 
LVL 6

Expert Comment

by:nsonbaty
ID: 34225362
check the ERAS service on the server, and restart it
check the configuration of this service
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 6

Expert Comment

by:nsonbaty
ID: 34225385
0
 
LVL 7

Expert Comment

by:compaqus
ID: 34229971
You are adding the port number after the server name, right?
Just making sure... on mine it's server:2223.
0
 
LVL 7

Expert Comment

by:compaqus
ID: 34230022
If you go to Tools - Configuration Editor, you have a section  ERA Server and then SETUP - GENERAL.
There you'll find a Server Name value.  It overrides the computer name.
0
 

Author Comment

by:ymg800
ID: 34231225
Hi yes i went exaclly there into the configuration editot  and entered the new server name pressed save restarted service but still couldnt connent, also by ip
0
 
LVL 7

Expert Comment

by:compaqus
ID: 34231310
That one is usually left blank. That way, the server uses the computer name.
0
 
LVL 6

Expert Comment

by:nsonbaty
ID: 34236737
will you try and sed us a snapshot of the error showing the configuration on the consol
0
 

Author Comment

by:ymg800
ID: 34237397
it is empty...
here the snapshot..
also tried before with server name/ ip
 screenshot
0
 
LVL 6

Accepted Solution

by:
nsonbaty earned 500 total points
ID: 34237467
0
 
LVL 6

Expert Comment

by:nsonbaty
ID: 34237523
what Eset version do you have
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Windows Security Pop-Up 7 73
Using GMail for Scanning 5 46
Just confused:  Router to Xfinity Tower? 9 75
harden EXCH2013 7 57
This article describes my battle tested process for setting up delegation. I use this process anywhere that I need to setup delegation. In the article I will show how it applies to Active Directory
Do you know what to look for when considering cloud computing? Should you hire someone or try to do it yourself? I'll be covering these questions and looking at the best options for you and your business.
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question