Solved

problem conncting to local server in ESET Remote Administrator Console after i changing the server name

Posted on 2010-11-27
12
4,889 Views
Last Modified: 2013-11-22
hi

i having a problem conncting to local server in ESET Remote Administrator Console after i changing the server name, in connection box i type the new server name but it saying connection failed.

when i changing the server name to the old one it's manage to connect to the old server name.

please assist how do i resove that.

than a head!
0
Comment
Question by:ymg800
  • 5
  • 4
  • 3
12 Comments
 
LVL 7

Expert Comment

by:compaqus
ID: 34222121
Have you tried connecting using the IP, not the name?

If you do a nslookup newservername do you get the right IP in the answer?
0
 

Author Comment

by:ymg800
ID: 34224862
hi

tried to use the server name but still not good, dns name resolution is OK.

more ideas?
0
 
LVL 6

Expert Comment

by:nsonbaty
ID: 34225362
check the ERAS service on the server, and restart it
check the configuration of this service
0
 
LVL 6

Expert Comment

by:nsonbaty
ID: 34225385
0
 
LVL 7

Expert Comment

by:compaqus
ID: 34229971
You are adding the port number after the server name, right?
Just making sure... on mine it's server:2223.
0
 
LVL 7

Expert Comment

by:compaqus
ID: 34230022
If you go to Tools - Configuration Editor, you have a section  ERA Server and then SETUP - GENERAL.
There you'll find a Server Name value.  It overrides the computer name.
0
Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

 

Author Comment

by:ymg800
ID: 34231225
Hi yes i went exaclly there into the configuration editot  and entered the new server name pressed save restarted service but still couldnt connent, also by ip
0
 
LVL 7

Expert Comment

by:compaqus
ID: 34231310
That one is usually left blank. That way, the server uses the computer name.
0
 
LVL 6

Expert Comment

by:nsonbaty
ID: 34236737
will you try and sed us a snapshot of the error showing the configuration on the consol
0
 

Author Comment

by:ymg800
ID: 34237397
it is empty...
here the snapshot..
also tried before with server name/ ip
 screenshot
0
 
LVL 6

Accepted Solution

by:
nsonbaty earned 500 total points
ID: 34237467
0
 
LVL 6

Expert Comment

by:nsonbaty
ID: 34237523
what Eset version do you have
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

It’s a strangely common occurrence that when you send someone their login details for a system, they can’t get in. This article will help you understand why it happens, and what you can do about it.
Find out what Office 365 Transport Rules are, how they work and their limitations managing Office 365 signatures.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
This tutorial demonstrates a quick way of adding group price to multiple Magento products.

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now