problem conncting to local server in ESET Remote Administrator Console after i changing the server name

hi

i having a problem conncting to local server in ESET Remote Administrator Console after i changing the server name, in connection box i type the new server name but it saying connection failed.

when i changing the server name to the old one it's manage to connect to the old server name.

please assist how do i resove that.

than a head!
ymg800Asked:
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compaqusCommented:
Have you tried connecting using the IP, not the name?

If you do a nslookup newservername do you get the right IP in the answer?
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ymg800Author Commented:
hi

tried to use the server name but still not good, dns name resolution is OK.

more ideas?
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nsonbatyCommented:
check the ERAS service on the server, and restart it
check the configuration of this service
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nsonbatyCommented:
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compaqusCommented:
You are adding the port number after the server name, right?
Just making sure... on mine it's server:2223.
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compaqusCommented:
If you go to Tools - Configuration Editor, you have a section  ERA Server and then SETUP - GENERAL.
There you'll find a Server Name value.  It overrides the computer name.
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ymg800Author Commented:
Hi yes i went exaclly there into the configuration editot  and entered the new server name pressed save restarted service but still couldnt connent, also by ip
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compaqusCommented:
That one is usually left blank. That way, the server uses the computer name.
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nsonbatyCommented:
will you try and sed us a snapshot of the error showing the configuration on the consol
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ymg800Author Commented:
it is empty...
here the snapshot..
also tried before with server name/ ip
 screenshot
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nsonbatyCommented:
what Eset version do you have
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