Outlook 2007 connectivity to Exchange 2003, WIndows 7
Posted on 2010-11-27
We recently installed 23 new Windows 7 Pro computers with Office 2007. These are replacing Win XP Outlook 2003 computers. There were 2 computers that would not load the Exchange Mailbox, however the existing XP computers would open the mailboxes ok.
I have run repair (ISINTEG) on the Exchange Info store and it found and fixed errors. 1 of the affected users is now ok.
The remaining machine will find and connect to the server, when you open Outlook it says it is connected and Waiting to update this folder but nothing happens. If you disable Cache mode or open in Safe Mode and click on an item Outlook stops responding.
I have tried recreating profile and tried creating this user on other machines to no avail. When adding the mailbox the system automatically detects and creates the setting however, once you create and add the mailbox to the profile and then click on Repair under e-mail tab in Account settings it will fail to connect.