Can't delete an Outlook 2010 Account
Posted on 2010-11-27
I use Windows 7 microcomputers linked bak to mu SBS2008 server at home. Some microcomputers in my home use Outlook connected to Exchange 2007 via exchange but where In use a microcomputer remotely over the network, I have hitherto used Outlook connected to my exchange server via POP3. This always worked successfullly until I went to set up my new laptop for a trip to the Philippines (my home is in Australia).
I first set up Office 2007 on the laptop and on running Outlook 2007 over the internet to my sechange server on SBS2008, I selected a connection to exchange itself rather than the POP3 connection to exchange. I have been unable to get this exchange connection to work. I can't establish the connection from my laptop to my exchange server (mail.mydomain.com.au). However I can ping mail.mydomain.com.au. It can't make the connection to exchange from my username when I set up outlook.
Well so I thought I would abandon the direct connection to Exchange 2007 on my SBS server and go back to my old POP3 liink. However when I do this and add a POP3 accoun to Outlook - I cannot delete the Exchange server account even though I make the POP3 account the default. Outlok refuses to del,ete this because it says it is in the process of copying files - even after 4 week Outlook gives the same message saying it is copying files and won't delete the Exchange account - and there is NO hard diusk activity correcponding to any copying at all!!
Meawhile I cant use Outlook because it insists on setteing up the exchange account when I start Outlook anjd I cant delete the\ Exchage account.
, So I removed Outlook 2007 and reinstalled it - to my amazement the Exchane account was still there -\ still can't delete it and still impossible to set up.
So I removed Outlook 2007 and installed Office 2010 including Outlook 2010 and yes the exchaNGE ACCOUNT IS STILL THERE, i STILL CANT DELETE AND i STILL CANT FINISH THE SETUP!!
My problems are :-
(1) How do I get rid of this exchange account so I can use POP3 from the remote laptop over the internet,
or (2) How do I set up a remote Exchange account eg what do I specify for my user name and the name of the remote ExchaNGE SERVER so that Outlook 2010 makes the connection?
Thanks in advance