Solved

can't scan to .pdf document on Brother MFC-490CW

Posted on 2010-11-27
9
5,809 Views
Last Modified: 2012-05-10
I can't scan a document on the Brother MFC-490CW printer. It works great otherwise.

"scan to e-mail" scans it to a .jpeg file

"scan to OCR" is not what I want

"scan to image" looks like the same as "scan to e-mail"

"scan to file" results in the program "muvee producer" (for videos) showing up.

I'd like to scan to .pdf

Here's the user guide, I couldn't find anything useful in it . . .
http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002373/mfc490w_usaeng_usr_b.pdf
0
Comment
Question by:Alaska Cowboy
9 Comments
 
LVL 24

Assisted Solution

by:Dr. Klahn
Dr. Klahn earned 25 total points
ID: 34222542
It will probably be necessary to scan to an image, then convert the image to PDF format.

Scanning directly to PDF would require the scanner manufacturer to supply licensed PDF conversion software with each scanner, either from Adobe or another PDF conversion software provider.

Was the scanner sold as being able to scan directly to PDF format?
0
 
LVL 3

Assisted Solution

by:DCTech85
DCTech85 earned 175 total points
ID: 34222600
The Brother MFC-490CW allows you to scan and create files as .jpg, .pdf and other document types – no file conversion necessary. Fisrt go to the start menu, locate Brother, then the model, then click on control center. Now you should see a little blue CC icon in the task tray next to the clock in the bottom right corner assuming that you have not move the task bar. double click on the contorl center icon to launch program. then select scan, then file and now you can select pdf.
0
 
LVL 1

Author Comment

by:Alaska Cowboy
ID: 34222611
DrKlahn, no the printer wasn't sold with ".pdf" features. I just came back from a trip where I was scanning to .pdf via another brand (forget which, one of the good ones) and it worked great scanning to .pdf

DCTech85 - I'm not sure I have the Control Center, will look now.

Thanks to both.
0
 
LVL 1

Author Comment

by:Alaska Cowboy
ID: 34222617
no, don't the control center, but the printer works fine. will try to get that loaded.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 1

Author Comment

by:Alaska Cowboy
ID: 34222629
I suppose I have the drivers, as both scanning and printing work.

But I don't have the Control Center, and not quite sure where to go to download that.

http://welcome.solutions.brother.com/BSC/public/us/us/en/model_top/colormfc/mfc490cw_all.html?reg=us&c=us&lang=en&prod=mfc490cw_all
0
 
LVL 3

Accepted Solution

by:
DCTech85 earned 175 total points
ID: 34222833
0
 
LVL 31

Assisted Solution

by:Paul Sauvé
Paul Sauvé earned 50 total points
ID: 34223011
Here is my Start menu entry for my Brother MFC-490CW all-in-1:
 StartMenu
and the ControlCenter3 interface:
   ControlCenter3
0
 
LVL 1

Author Comment

by:Alaska Cowboy
ID: 34230316
really sorry for the delay, but I got it working ! it's very slick, I really the Brother printer (and Experts-Exchange !)
0
 
LVL 1

Author Closing Comment

by:Alaska Cowboy
ID: 34230331
thanks for the help
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Update 21-May-2015: I temporarily removed the source code and the code snippets to make major changes to the program. Regards, Joe INTRODUCTION This Article is a follow-up to the Article entitled How To Rename-Move a Batch of PDF Files Based o…
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
In this second video of the Xpdf series, we discuss and demonstrate the PDFimages utility, which, in a single command, is able to extract all the images from a PDF file and save each one in a separate image file (PBM, PPM, or JPG). Download and inst…
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now