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can't scan to .pdf document on Brother MFC-490CW

Posted on 2010-11-27
Medium Priority
Last Modified: 2012-05-10
I can't scan a document on the Brother MFC-490CW printer. It works great otherwise.

"scan to e-mail" scans it to a .jpeg file

"scan to OCR" is not what I want

"scan to image" looks like the same as "scan to e-mail"

"scan to file" results in the program "muvee producer" (for videos) showing up.

I'd like to scan to .pdf

Here's the user guide, I couldn't find anything useful in it . . .
Question by:Alaska Cowboy
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LVL 30

Assisted Solution

by:Dr. Klahn
Dr. Klahn earned 100 total points
ID: 34222542
It will probably be necessary to scan to an image, then convert the image to PDF format.

Scanning directly to PDF would require the scanner manufacturer to supply licensed PDF conversion software with each scanner, either from Adobe or another PDF conversion software provider.

Was the scanner sold as being able to scan directly to PDF format?

Assisted Solution

DCTech85 earned 700 total points
ID: 34222600
The Brother MFC-490CW allows you to scan and create files as .jpg, .pdf and other document types – no file conversion necessary. Fisrt go to the start menu, locate Brother, then the model, then click on control center. Now you should see a little blue CC icon in the task tray next to the clock in the bottom right corner assuming that you have not move the task bar. double click on the contorl center icon to launch program. then select scan, then file and now you can select pdf.

Author Comment

by:Alaska Cowboy
ID: 34222611
DrKlahn, no the printer wasn't sold with ".pdf" features. I just came back from a trip where I was scanning to .pdf via another brand (forget which, one of the good ones) and it worked great scanning to .pdf

DCTech85 - I'm not sure I have the Control Center, will look now.

Thanks to both.
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Author Comment

by:Alaska Cowboy
ID: 34222617
no, don't the control center, but the printer works fine. will try to get that loaded.

Author Comment

by:Alaska Cowboy
ID: 34222629
I suppose I have the drivers, as both scanning and printing work.

But I don't have the Control Center, and not quite sure where to go to download that.


Accepted Solution

DCTech85 earned 700 total points
ID: 34222833
LVL 33

Assisted Solution

by:Paul Sauvé
Paul Sauvé earned 200 total points
ID: 34223011
Here is my Start menu entry for my Brother MFC-490CW all-in-1:
and the ControlCenter3 interface:

Author Comment

by:Alaska Cowboy
ID: 34230316
really sorry for the delay, but I got it working ! it's very slick, I really the Brother printer (and Experts-Exchange !)

Author Closing Comment

by:Alaska Cowboy
ID: 34230331
thanks for the help

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