Solved

How to keep Outlook signature to show the same way

Posted on 2010-11-28
6
511 Views
Last Modified: 2012-05-10
Hi Everyone,

How are you doing?

I have a request from a user that currently using Outlook 2003, SP3 with Word as the default editor. He has a signature created in Word editor as his default signature for all new, reply and forwarded messages.  The signature contains no images or graphics.  The signature displays the way he wants on recipients email if he composes using HTML format.  The problem is that if he replies to any Plain text emails the signature doesn’t appear the same way he wants on the recipient’s side.

I understand that the Outlook replies in the same format as the original email so he will be in fact replying in whatever format of the original message e.g. Rich text or Plain text formats which causes the problem.

My thoughts to get around this issue are as follows:
1. Create the signature in Plain text format so it shows the same way on recipients email regardless of the email format being used.  But, the user doesn’t prefer the look of the Plain text signature (the font doesn’t look the same way as HTML format).

2. Create the signature as a .jpg image – The problem is that it doesn’t show on recipients email if Plain text format is used

3. Ensure all emails including new, reply and forwarded emails are using HTML format.  It is kind of cumbersome since the user has to remember check and change any Plain text emails to HTML format before he replies.  Also, if the original email was sent using a Blackberry, the reply message is going to show up in a Plain text format on Blackberry even if we change it to HTML when replying.

Does anyone have a better idea to resolve this issue?

Thanks for all your help in advance.
Ram
0
Comment
Question by:BeerTime
6 Comments
 
LVL 10

Accepted Solution

by:
ujitnos earned 167 total points
ID: 34228403
HI, As far as my experience goes, u ahve summed the best that can be done. You might as well tell the user the limitations of signature display when viewed by different devices like BlackBerry etc.
0
 
LVL 1

Assisted Solution

by:rcasmer
rcasmer earned 167 total points
ID: 34233867
What ever email the person is responding to they will never be able to alter their email signature.   You summed it up and already know the answer.
0
 

Author Comment

by:BeerTime
ID: 34234323
Thanks Guys for your inputs! we were also thinking to have a chat with the user and explain the limitations.
0
Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
LVL 1

Expert Comment

by:rcasmer
ID: 34234491
Sorry, but I hoped we helped.
0
 
LVL 3

Assisted Solution

by:anees10
anees10 earned 166 total points
ID: 34256315
you cannot add images,change the font,etc... of the signature when the format is plain text...if you want..instruct the user to use HTML format when replying...even if the message original format is plain text
0
 

Author Closing Comment

by:BeerTime
ID: 34372055
Thanks everyone for all your help!
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Preface There are many applications where some computing systems need have their system clocks running synchronized within a small margin and eventually need to be in sync with the global time. There are different solutions for this, i.e. the W3…
Configuring network clients can be a chore, especially if there are a large number of them or a lot of itinerant users.  DHCP dynamically manages this process, much to the relief of users and administrators alike!
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question