How are you doing?
I have a request from a user that currently using Outlook 2003, SP3 with Word as the default editor. He has a signature created in Word editor as his default signature for all new, reply and forwarded messages. The signature contains no images or graphics. The signature displays the way he wants on recipients email if he composes using HTML format. The problem is that if he replies to any Plain text emails the signature doesn’t appear the same way he wants on the recipient’s side.
I understand that the Outlook replies in the same format as the original email so he will be in fact replying in whatever format of the original message e.g. Rich text or Plain text formats which causes the problem.
My thoughts to get around this issue are as follows:
1. Create the signature in Plain text format so it shows the same way on recipients email regardless of the email format being used. But, the user doesn’t prefer the look of the Plain text signature (the font doesn’t look the same way as HTML format).
2. Create the signature as a .jpg image – The problem is that it doesn’t show on recipients email if Plain text format is used
3. Ensure all emails including new, reply and forwarded emails are using HTML format. It is kind of cumbersome since the user has to remember check and change any Plain text emails to HTML format before he replies. Also, if the original email was sent using a Blackberry, the reply message is going to show up in a Plain text format on Blackberry even if we change it to HTML when replying.
Does anyone have a better idea to resolve this issue?
Thanks for all your help in advance.