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Blackberry Calendar Synchronization not working (BES 5.0.2 - Exchange 2010)

Posted on 2010-11-28
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Last Modified: 2012-05-10

Hello, Experts

I am just finishing an Exchange 2003 - 2010 migration, but after migrating BesAdmin and all the Blackberry users to Exchange 2010, the users calendar in the mailbox is not synchronizing with the BBs and viceversa.

Here some details about my configuration:

4 Exchange 2010 SP1 Servers (2 Mailbox in a DAG, 2 CAS/HT in NLB)
2 Exchange 2003 SP2 (One FrontEnd, One BackEnd)
1 BES 5.0.2 (Previously it was BES 4.7.6 with Exchange 2003, one month ago was upgraded to BES 5.0.2, during this weekend Exchange 2003 was uninstalled and the new MAPI32/CDO were installed for bringing compatibility with the migrated users)

I followed the documentation about the Exchange 2010 permisions, DBs permisions, Policy rules, MAPI32/CDO components, etc but unfortunatelly the calendar synchronization didn't work

Notes: Lookup, Mail and contacts sync works correctly

Thanks in advance !

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Question by:Schnell Solutions
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Author Comment

by:Schnell Solutions
ID: 34231816
Thanks for your answer, that one belongs to the group of procedures that I already followed

I think that I have figured out where is the problem, I am going to test it tomorrow in the next maintenance window and them publish the results here
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Accepted Solution

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Schnell Solutions earned 0 total points
ID: 34282141

The problem was with the EWS of Exchange 2010. It was enable with an incorrect certificate

We just needed to enable the EWS service to use the DigCert generated by our internal CA


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Author Closing Comment

by:Schnell Solutions
ID: 34949976
It was the solution
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