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Setup.exe has stopped working

Posted on 2010-11-29
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Last Modified: 2012-05-10
When trying to install MS Office 2007 on a vista machine I get the above message even when running as administrator
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Question by:sam835
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Author Comment

by:sam835
ID: 34229039
Just added groups
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LVL 9

Expert Comment

by:faizbaig
ID: 34229089
Try to add setup.exe to an exception list of DEP (Data Execution Prevention) - worked out for me

Just follow these steps:
Click Start -> right click on Computer -> Properties
On the left pane - Click the last option called "Advanced settings..."
Click Properties in Performance section
Click on "Data Execution Prevention" tab
Select the second option and add your setup.exe as an exception

Restart setup.exe
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Author Comment

by:sam835
ID: 34229423
Tried that, same problem
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Expert Comment

by:mikovacic_ikon
ID: 34230644
Before running setup.exe, check to make sure there isnt a Setup.exe or MSIInst.exe running already. Use the task manager (by clicking Ctrl + Shit + Esc at the same time) and check the processes tab.

If that doesn't work, look in your install directory where Setup.exe is found, and look for any setup files that end in .msi  Maybe one that says PRO11.MSI

Let me know if you have that.

Last idea, run the install.exe as administrator (Right click on setup.exe and choose run as, then choose administrator)
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Accepted Solution

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sam835 earned 0 total points
ID: 34233330
Thanks, thried that but no change. Have decided to reformat and re-install
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Author Closing Comment

by:sam835
ID: 34272802
Have decided to reformat and reinstal OS
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