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Remove corrupt message in Outlook 2007?

Posted on 2010-11-29
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Last Modified: 2012-05-10
I have an Outlook 2007 installation that has an email that cannot be deleted. It is not on Exchange, it is a simple POP3 with a single account.  It has been throwing a receive error of 0x800ccc90, which is probably due to that one message that won't delete.  If I try to delete it, Outlook freezes, and has to be restarted.  The incoming mail settings are set to delete messges on the server, so going into the webmail interface to delete is not an option.

Any suggestions?
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Question by:Creeksidetech
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Expert Comment

by:mikovacic_ikon
ID: 34230549
Try the inbox repair tool located at:

C:\Program Files\Microsoft Office\Office12\SCANOST.EXE

Let me know if this helps.
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duraswitch earned 2000 total points
ID: 34232740
You won't have an OST file (that's for exchange connected Outlook clients only), but you probably do have a corrupt PST file.  I don't know if SCANOST.exe can scan PST files, but if it can't use SCANPST.  It should be located in the same directory.  
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