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windows live Private messages

Posted on 2010-11-29
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Last Modified: 2012-06-27
Log on to windows live and it says I have a "Private message" but when i click on the page redirection I get "This page is temporarily unavailable"
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Question by:minimeister
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7 Comments
 
LVL 38

Expert Comment

by:BillDL
ID: 34231886
Does it say who the message is from, and do you know that person?
If not, then I would be suspicious.
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Author Comment

by:minimeister
ID: 34232144
It does not say who the message is from. When i go into Windows Live, it list "You have (x amount) unread messages.

Next line down it shows "Private messages (1)

When i click the link it displays this image:  screen shot of message
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LVL 38

Expert Comment

by:BillDL
ID: 34232721
Presumably the "Private Message" is a Live Messenger communication rather than an emailed message. Unfortunately I am not terribly well acquainted with the Web format of Live Mail, Live Messenger, etc, as I tend to used the installed versions Windows Live Mail and Windows Messenger which obviously are separate applications with their own interfaces.

Strangely enough though, when I logged into my Windows Live profile and clicked some fairly standard options like "contacts", I received the same error pages.  It could just be that they are having technical problems at the moment.

I'm sorry that I am unable to make any solid suggestions about your problem.  I thought you were talking about the installed Windows Live Mail.
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Author Comment

by:minimeister
ID: 34233021
I would agree except that is has been going on for several months. I cannot even get an aswer from M$ on this. Like the problem doesn't exist?
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Author Comment

by:minimeister
ID: 34270090
So seriously, no body has ever seen this? Still shows Private Messages (1) with the resulting page error.
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Accepted Solution

by:
minimeister earned 0 total points
ID: 35037504
MS couldn't figure it out either even with my permission to logon. They had to delete the message behind  the scenes.
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Author Closing Comment

by:minimeister
ID: 35080870
MS Live completed the process
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