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error from microsoft word when opening, : This file does not have a program associated with it...

Posted on 2010-11-29
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Last Modified: 2012-08-13
All office programs will not open and pop up an error according to the appropriate program:

error from microsoft word when opening, : This file does not have a program associated with it, for performing this action create an association in the control panel.

I have uninstalled and reinstalled and still receive the error
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Question by:BriPC
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LVL 6

Expert Comment

by:coalnine
ID: 34232439
Can you run any other executables?
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LVL 9

Expert Comment

by:ken2421
ID: 34232477
Check and make sure that you are trying to open a < .doc > and not a < .docx >.  DOCX has to be openened with Word 2007 or newer.

To associate a program with a file, right click the icon of the file and choose open with. Check the box to always use this program and then browse to the Word program.

Question.
Please ask,
Ken
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Author Comment

by:BriPC
ID: 34232779
coalnine: all, non office .exe's run just fine

ken2421:
office installed is home and student 2007, but the extensions of the documents are .doc, either way the other error that is being recieved is :
The application failed to start because its side-by-side configuration is incorrect.

That is after right clicking, open with microsoft word...

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LVL 2

Expert Comment

by:yatin_81
ID: 34232919
re-install MS Office.....
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Author Comment

by:BriPC
ID: 34232987
yatin-81 did twice, even used the office removal tool... :(
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LVL 7

Expert Comment

by:John15-16
ID: 34233638
Just so I understand correctly - the applications won't open or you can't open documents through the application?  In other words, if you run Word from the start menu does it open that way?

Can you open Excel in Safe Mode?  (Start - Run.  Type "Excel /s" in the box (without quotes.))
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Author Comment

by:BriPC
ID: 34235190
john15-16:
It won't open in anyway, when i tried your suggestion of excel this is what i received:

the application has failed to start because it's side-by-side configuration is incorrect. Please see the application event log for more detail.

I don't know where to find the event log though...
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LVL 6

Expert Comment

by:coalnine
ID: 34235360
srart-->run
type eventvwr.msc

that type of entry should be in the application log
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LVL 7

Expert Comment

by:John15-16
ID: 34235655
There are other forums that suggest this is a conflicting issue with Antivirus Software.  What antivirus are you running, if any?

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Author Comment

by:BriPC
ID: 34242766
In the event viewer, both word and Panda have the same :sidebyside errors.... see below


John15-16:
Panda is the antivirus software

coalnine:
Here are two of the logs from the event viewer....
Level: Error     Source: SideBySide        Event Id 59
Activation context generation failed for "C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4053_none_516e2e610f48bda6.manifest" on line 0. Invalid Xml syntax.

Level: Error     Source: SideBySide        Event Id 59
Activation context generation failed for "C:\Program Files (x86)\Panda Security\Panda Global Protection 2009\TPConfWow.DLL".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4053_none_516e2e610f48bda6.manifest" on line 0. Invalid Xml syntax.


When trying to open word from the startmenu i get this error:
C:\program Files (x86)\Microsoft Office\Office12\WINWORD.EXE

This file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel.
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LVL 7

Expert Comment

by:John15-16
ID: 34244463
If it's free or if you still have all of the install information (license number, etc), I would start by uninstalling the antivirus, uninstalling office, and doing a clean install of office BEFORE installing the antivirus software.
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Author Comment

by:BriPC
ID: 34249435
Thanks John, will do, I'll let ya know how it goes....
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Author Comment

by:BriPC
ID: 34253389
So, I've uninstalled Panda and office again. i left the antivirus uninstalled, and just installed the office 07, but i am still receiving the same errors...
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Author Comment

by:BriPC
ID: 34253417
I also tried creating another user account to see if i would be able to access the office programs, and it still didn't work....
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Author Comment

by:BriPC
ID: 34253541
So , I installed Office 2003 and everything works... I really need 2007,
Any Suggestions?
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LVL 7

Expert Comment

by:John15-16
ID: 34253895
Wow.  So 2003 works, but not 2007.  Are you doing a clean install of 2007 or an upgrade from 2003?  If it is a clean install, are you doing all of the office updates?
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Author Comment

by:BriPC
ID: 34258643
no, did a clean install... I was looking for a removal tool for office 2007, but am not sure which one to use.. I haven't found one from microsoft..

It baffled me too! I just thought well, its a shot in the dark but what the hey, and it worked...
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LVL 7

Expert Comment

by:John15-16
ID: 34259268
FWIW, here is a removal tool from Microsoft.

http://support.microsoft.com/kb/928218

I will ask additional experts to look at your question.
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Author Comment

by:BriPC
ID: 34267824
I ran the removal tool, and it will not uninstall all of the office accounting stuff, which i cannot manually uninstall either...
Tried reinstalling with that still there, and same problems
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Author Comment

by:BriPC
ID: 34269684
could the SQL server have anything to do with it?
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LVL 7

Expert Comment

by:John15-16
ID: 34273233
I doubt the SQL Server would have anything to do with it.  Microsoft products are generally pretty good about working with each other, it's just other products that seem to mess them up.  Let's try this step:

Start the computer in Safe Mode and see if any of the Office products will open that way.  If they open correctly you'll know it's another program that's loading at startup causing the issue.

If it doesn't open, it would point more to the registry being corrupt.
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LVL 30

Expert Comment

by:SiddharthRout
ID: 34274652
I am thinking totally in an off tangent.... so please be gentle if I am wrong :-)

1) Could be you Installation CD is Faulty?
2) Try installing the Microsoft Visual C++ 2005 Redistributable Package

Sid
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Accepted Solution

by:
BriPC earned 0 total points
ID: 34277924
So, I tried opening my adobe in design, and it got the same error as all of my office programs, along with all of the adobe programs ... Kinda told me that maybe i've been going at this all wrong.. probably not Office at all, maybe something deeper..
Well, I did some more research on the side by side configuration errors that i was getting and also found that there was an update that wouldn't install... both were for the .NET Framework. I tried uninstalling and reinstalling, but would get errors, and could never completely do either. I tried with all of the .NET frameworks. (Kept getting more side by side configuration errors)...

 I was unable to find the vista x64 disk to do a repair install, so i went ahead and upgraded to win 7... Once after hours of letting it load, the first error that popped up was the .NET framework was corrupted and needed to be repaired! (the programs still wouldn't open prior to the repair that 7 did) Win 7 ran the repair for about a 1/2 hr, and did a restart, and all worked!
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Author Closing Comment

by:BriPC
ID: 34317125
i found that the .NET Framework was the cause of the issue..
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