Link to home
Start Free TrialLog in
Avatar of bigriver03
bigriver03

asked on

How I can stabilize my cisco router performance

I have several home/office computers networked through a cisco router wrt 54G2 V1.  Access to the internet is through a Comcast cable modem.  About once out of every 3 or 4 months, something happens.  Usually it seems that Comcast has gone down - I can still network within the house, but can't reach the internet, even when bypassing the router.  Then, when that issue is finally resolved, it takes DAYS for me to stabilize the router.  First, I need to reboot it about every hour.  All the little Cisco wizards tell me very little, like:  "acquiring network address".  Finally, I get back on, only to have to reboot the entire procedure again, within an hour.  Meanwhile, I can hook a cable directly from the router to my lead computer and I'm on.  However, the other computers still can't access via wireless.  This constant rebooting drives me crazy.  Then finally, after several days, it magically begins to stay connected.  Is there any way I can diagnose what is happening and "force" this router into consistency?  I must warn you, I am not a techie!
Avatar of atorvastatin
atorvastatin

have you checked for an updated firmware package on the cisco site?

log into the router and the firmware version should be listed there.  then go to the cisco site and see the latest firmware for that model and version is different than the version on the router.

if it is then download the latest firmware package and under the adminitration tab in the router interface select firmware upgrade, then browse to the location of the file... click the upload button and DON'T TURN IT OFF until the upgrade is complete.

good times!
Avatar of bigriver03

ASKER

I'm sorry, I forgot to mention (especially because I knew it would be one of the first things to check) that I have, and continue to have, the current updated firmware
you may simply have a bad router.. it  does happen.  If you have the most updated firmware and the problem persists there is not much you can do.  the last thing I would try is to back up your configuration settings and reset the router.  Re-enter your settings manually don't use the backup config file.  

If that doesn't work it is new router city in my book.
ASKER CERTIFIED SOLUTION
Avatar of bigriver03
bigriver03

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Alan Hardisty
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.