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How Do I Downgrade an ACT! Premium 2010 Database to ACT! Pro 2011

Posted on 2010-11-29
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Last Modified: 2012-08-14
Hi,

Have a customer who needs to move from ACT! Premium 2010 to ACT! Pro 2011.

What do I need to do to ensure the data stays intact?

Do I save a copy of the data as an ACT! 2010 Premium Database, uninstall Premium, install Pro and import the data.

Or do I save the data as ACT! 2010.
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Question by:Tech Man
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50cal earned 500 total points
ID: 34233626
You will need to choose "File -> Save Copy As" in the prem 2010 database, from that screen you can select to save it as a standard database.
You then need to install 2011 Pro and open the database (This will upgrade it to 2011).

Make a backup before proceeding.

Save a copy KB:
http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=22051.

50cal.
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