cannot remove row of black boxes in word document

I have a user that has gotten a line of black boxes throughout his document but I am unable to remove these.  They look to be a footer but aren't really.  Can anyone give me any good ideas to fix?
DwciAsked:
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dj0rbitConnect With a Mentor Commented:
go to Page Layout>click on Page Borders>click on Page border tabs and select NONE! click ok and you should be good
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dj0rbitCommented:
do you have a copy of that document?
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DwciAuthor Commented:
attached the document now. Without-experience.docx
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dj0rbitCommented:
Sorry i meant to click on Borders tab and select none
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DwciAuthor Commented:
removing the page border doesn't do it as the border is already gone.  This seems to be something inside the text.
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