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default ntfs permissions exchange 2003 webmail

Posted on 2010-11-29
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Good Afternoon All,

We are having an issue with our Exchange 2003 webmail. It is currently in located in VMWare. We had to reboot the main/gateway building switch which caused all of our VMs to shutdown, not sure why that happen but that is another conversation. After, rebooting the Exchange VM windows went through and reset all the ntfs permissions for the Exchange OWA so now only the Administrators have access. We had this issue a couple weeks ago when another network issue caused the Exchange  VM to shutdown. We knew it was a permission issue but didn't know all the places that had to they needed to be fixed. We had to call our consultant who then called Microsoft (which prompted me to try the trial subscription) to reset the permissions. Does anyone know which folders need to be updated with which permissions (I believe it is only the Authenticated Users group)?

Thanks
Ed

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Question by:solancotech
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Expert Comment

by:coalnine
ID: 34234753
Go to the IIS Administration screen. Expand Web Sites, then Default Web Site.

You should see an exchange object that you can right click and hit permissions.
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Author Comment

by:solancotech
ID: 34234798
Thanks for response coalnine but will that reset all the permissions that need to be set for webmail to allow non-admin access? Reason I ask is because this didn't work last time.

Ed
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LVL 6

Expert Comment

by:coalnine
ID: 34235137
Since your permissions have been reset, you will most likely need to open the permissions for the exchange page in IIS, then set the appropriate permissions (domain users or authenticated users should work), then test and post what the result is.

This explains it a little more:
http://www.msexchange.org/tutorials/Resetting-OWA-Folder-IIS-security-permissions-Exchange-2003.html
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Author Comment

by:solancotech
ID: 34236218
I tried this already. Microsoft had to actually go to each folder and set the permissions by hand. I know there has to be some sort of document out there somewhere that tell us what the folder permissions should be.
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Accepted Solution

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solancotech earned 0 total points
ID: 34258754
It turns out that the DAVEX.DLL file in the Exchange Bin folder needs to have Authenticated User with the Read, Write and Execute permissions along with the above solution. Hope this helps someone else.

Thanks
Ed
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Author Closing Comment

by:solancotech
ID: 34289850
Solution was partially correct but there is another file (DAVEX.DLL) in the Exchange Bin folder that needs to have permissions for Auth User to Read, Write and Execute.
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