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How to boot an iomega Storcenter after power loss

Posted on 2010-11-29
Medium Priority
Last Modified: 2012-05-10
We lost power to an Iomega Storcenter Network drive (ix2). Now, we cannot mount it.

I believe when this happened before we were able to push some buttons and have the damn thing magically rebuild itself. But I can't remember exactly what we did; possibly it was hold the reset button for 15 seconds.

Anyway, we don't want to lose the data, so we have held off doing the reset thing in hope that the Iomega site would give us a clear path to resurrection, but no.

I can connect to the device via the Iomega software on my PC (running Vista). On the home page it says, "Data on your device is unavailable. 2 disks on the device have existing data that will need to be overwritten to re-enable storage.
Helping you manage your digital life"

Love that last bit.

And on the dashboard it says: "Data on your device is unavailable. 2 disks on the device have existing data that will need to be overwritten to re-enable storage. Click here for more details."

More details look like this: "Data on your device is unavailable. 2 disks on the device have existing data that will need to be overwritten to re-enable storage. Click here to authorize overwriting existing data."

If I click will I lose the data on the drives?  If so I'll need to find someone else to blame before I do so.

And here's the log...
"10005","2010-11-29 12:13:49","","INFORMATION","System powered on."
"12009","2010-11-29 12:14:00","","INFORMATION","The network interface is unavailable."
"12008","2010-11-29 12:14:00","","INFORMATION","The network interface is now available."
"9120","2010-11-29 12:16:15","","INFORMATION","One or more drives contain unrecognized data."
"1551","2010-11-29 13:24:09","admin","INFORMATION","Successfully logged in."


Question by:6rant6
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Accepted Solution

coalnine earned 1000 total points
ID: 34235344
If you have a cpole of spare HDD's around, I would create a new RAID in the storecenter with those, then try to recover the disks with a recovery program like Recover My Files.

Or, pull one of the drives out and scan it with that program to see if anything is even recoverable.

The only buttons on the front of those devices is power and RAID re-build.

If you pull one of the drives out and try to mount it in Windows and can only see a RAW partition, it may just have a corrupt or damaged partition. There are several tools for partition recovery. EASUS makes a good one called Partition Master that will recover partitions quickly.

Author Comment

ID: 34242235
The two drives are in a Raid 0 configuration (that is the data is split across the two, not duplicated). Bad choice we see now.

If use something like partition master to "fix" one of the drives, is that going to preclude or aid resyncing whatever data is uncorrupted?

Author Closing Comment

ID: 34390046
Not really a solution offered here as I don't have a couple of extra harddrives laying around.

Expert Comment

ID: 34402150
Sorry about that. I wouldn't recommend a RAID0 unless you have redundancy. I have always configured them RAID1. In that case, you might just be better off rebuilding (assuming that you have backups of your data). Or, send the drives in for recovery (which is expensive)

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