asked on

CDO MAPI 1.2.1 Will not Install on Server 2003 That Previously had Exchange Server 2003 Management Tools Installed

I am trying in vain to install Blackberry Enterprise Server Express for Exchange Server 2007 on a Server 2003 Server that previously had Exchange 2003 Management Tools installed. I successfully removed the Exchange 2003 Management Tools, using add/remove programs, but there seems to be a residual side effect. When I now try to install the MS MAPI CDO 1.2.1 package, it acts like it installs (says it's successful), but never really does. There's no evidence of it in add/remove programs and the mapi and cdo files don't exist. Plus, Blackberry tech. support confirmed that it's not installing. They think it's a registry issue, but don't know how to fix. I'm stumped. It's driving me nuts. Anyone have any ideas?

Shreedhar Ette

Hi,

Verify that the following files are not present in C:\Windows\System32
(or any other directory in the path):
CDO.DLL
EMSABP32.DLL
EMSMDB32.DLL
EMSUI32.DLL
EMSUIX32.DLL
GAPI32.DLL
MAPISP32.EXE
MSPST32.DLL
WMSUI32.DLL
- Run FixMapi.exe (in C:\Windows\System32).
- Install the MAPI and CDO client download.

Hope this helps,
Shree

philodendrin

ASKER

No luck. The last six files were present in c:\program files\ExchangeMapi. I renamed them to .old, ran fixmapi.exe, and then the MAPI and CDO download... it runs through the install lightning fast and says "successful" but installs nothing.

Very frustrating.