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SBS2008 External Domain name

Posted on 2010-11-29
Medium Priority
Last Modified: 2012-08-14
I have been reading online about possible solutions and would like to know the following:

I do not care about the internal (.local) name for the domain, but can I change thew external name (.com) to another name.  We were using a sbs2003  server and do not actually host our email-we used the pop collector to get our email (5 accounts that use iPhones). The SBS2003 server allowed me to create a server name (Server), a domain name (A-Server.com) and allowed each user to have their own email address listed (ABC@bcd.com).  When we set up the SBS2008 server, we used the same configuration, but 2008 does not allow a different email ending than the domain name (A-Server.com) so the email addresses are abc@A_server.com, instead of abd@bcd.com.  What I would like to do is change the external domain name of the server to BCD.com so the email addresses will have that ending ( so that when you reply to my email sent from the server, the reply will be to abc@bcd.com, not abc@A-server.com.  Is this possible and if so, how would I do this?  Thanks in advance for you help and suggestions.
Question by:jonelr70115
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Accepted Solution

Shack-Daddy earned 1500 total points
ID: 34236167
This is very simple. All you need to do is run the Internet Name Wizard from the SBS 2008 Console. It will ask you what domain you want to use, and it will do the rest. If you want your public name to be something other than "remote.yourdomain.com", maybe you want it to be "mail.yourdomain.com" then choose the Advanced settings when you get to that task in the Wizard, and that will allow you to do that.

Author Comment

ID: 34238659
Thanks for the reply.  I have a couple of questions:
1.  If I did as suggested and changed the domain to bcd.com, would I have to have all of the email that is presently hosted by another company come to the server, or can I still just use the pop collector to go out and get the mail for the 5 iPhone users that actually use exchange to holld their calendars, mail, etc, and let the rest of the users use Outlook and personal folders?
2. The smtp name of the hosted email (bcd.com) is mail.bcd.com.  If I still wanted to be able to use owa for the iPhone users, would I have to change the public name, or would it automatically be remote.bcd.com, or would it stay as A-server.com, or would I change it to mail.bcd.com, and if I did, would that interfere with the external hoster of bcd.com?

If I did not have to do anything other than change the name to bcd.com for the exchange email addresses to end in bcd.com instead of a-server.com, that would be the simplest.  Do you think that would be the way to go and allow the email addresses to all end in bcd.com, use the pop collector to retrieve the iPhone users email from the external hoster, leave the rest of the email addresses alone, and still be able to use owa for the iPhone users and the hoster's webmail for everyone else.
Again, thanks for your reply.

Author Closing Comment

ID: 34362853
It would have been nice if I could have received an answer to the rest of the question. The info given was correct, but slightly incomplete

Expert Comment

ID: 34363188
Sorry, I missed your update until the question closed. I'll to answer your questions:

1. Mail routing is controlled by the MX record, not by the name on the SBS box. If your mail is currently being delivered to an outside entity, it will continue to do so and the POP3 connector's work will not change. You can continue to maintain the status quo if that's what you want.

2. The only change you may want to make is to create an A-record for remote.bcd.com that resolves to your server's IP address and point your iPhones at that OWA URL. I would also get a cheap GoDaddy cert for your server so that your iPhones and OWA won't give certificate errors.

Running the naming wizard as I described will automatically fix all the user's email addresses so that they end in bcd.com. You don't need to do anything else, if I'm picturing your situation right.

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