ESX install error

Posted on 2010-11-30
Last Modified: 2012-06-21
Hey all thanks for looking at my question, wondering if anyone could help

Curently trying to install ESXI 4.1, from usb boot device, I get all through the configuration and I run into an error when its installing packages.

26% complete - installing packages
unsatisfied dependancies

package vmware-esx-ima-qla4xxx-400.2.00.26-1vmw.0.0.260247 requires vmware-esx-drivers-scsi-qla4xxxx

Question by:thechase22
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Expert Comment

ID: 34238296
I would re-download and Burn the Installation disk. As is sounds like the disk has a currupt file on it.
Also if you can do a MD5/HASH check on the download and do a disk verfy on completed burn. Also burn at a low speed like 4x or 8x to reduce chance of disk file errors.
If this fails then i would be looking at using different Read and Write CD drives (In case of dirty or faulty drives), or disk check the Server as it may have currupt or damaged sectors on the physical disks.

Author Comment

ID: 34238305
Very specific answer thank you, have you had a similar problem before?

Expert Comment

ID: 34238373
Not with ESXi but this is a common kind of error with linux installers with that have faulty install disks (most Common with downloaded images), either the source is faulty or it has extracted it locally and is now trying to read it from the disk array and has encountered an error reading back indicating a issue with destination storage. Sorry i cant be more specific but i havent had this exact error and I havent read the install script for ESX. But all required dependancies are on the CD image so if one is missing the only possible explination is that it cant read them.
Unless a VMware expert can correct me on this. I have been known to be wrong. :)
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Assisted Solution

by:Hernan Ruggiano
Hernan Ruggiano earned 250 total points
ID: 34238484
JFletchster is right.

That package refers to the Qlogic SCSI driver, which is included on all the ESXI 4.x installers, it's such a needed driver that it's not even an option to be left out on any installer (As you know in version 4.1 you can even boot ESXi from ISCSCI).
Just burn it again and give it a try.


Author Comment

ID: 34239624
Its driving me potty, I downloaded ESXi 4.1

and I got an error I was getting a few days ago with a different cd

Installation operation failed!

The installation operation has encountered a fatal error:

Unable to find the sy stem image to install.
This is due to the image not being mounted correctly or the CD-ROM not being supported

the funny thing is, I had esx installed about 2 months ago and the hdd actually died so thats why im reinstalling, but none of the hardware has changed, so why am I getting such errors.

Ive tried different builds, ive changed hard drives over, changed boot settings, different images, and still got this.

I really think someone up there really doesnt want me installing esx, ive been at this 4 days constant now

Accepted Solution

jfletchster earned 250 total points
ID: 34239665
Ok my next check would be for a memory or CD rom issue.
Do you have a different CD drive you can try? Or maybe swap the RAM or reduce the memory and swap modules around untill it works, as it could be a memory issue causing this, as the memory will be used to de-compress the images, if there is a large image the eats in to a bit of faulty memory then this issue could happen.
Failing that do you have another server (demo server/testing server) you can try running the CD install on to check that the CD is 100% clean, maybe use the same CD Drive.

Author Comment

ID: 34240009
ok ill go back to the previous problem I was getting at the start of this post, ill problem solve frmo that iso, im using a usb stick, and its formatting at fat32, just to query, I hope this is ok?

Expert Comment

ID: 34240062
The format of the USB stick is not important, VMware installer will reformat it to its own files system.

Author Comment

ID: 34240094
I think you understood what I meant, but ill just confirm.

Im not installing onto a usb drive, im only putting the boot files iso on usb drive, and installing onto a hard drive, so technically vmware wont touch the file system of the usb stick, im using UNetbotin

Author Comment

ID: 34240584
ok im still getting the same dependancie messsage, anyone know where theres an iso present that definatly works?

Author Comment

ID: 34282935
I hope you guys are still around and this message gets to you.

Work this one out...

Server im installing on with the error, the 26% need driver error.

I did what you asked, I took ram stick out, I moved them around thinking about the compression and decrompression etc.

I tried 3 cd roms, I tried more than 1 hard drive and couldnt get it working.

Take into consideration that I instaled on the exact same hardware before, but with a 3.5 cd, but that also wouldnt work, it gave me cant find driver , and I think that was to do with CD ROM.

I also tried more than one image ISO, I tried lots of installs to USB stick, ive been fighting this a week now.

I installed on a completly new computer, a dell that I have spare, fairly new, I had to move over the NIC to this machine.

Guess what, worked fine, work that one out? all instead  4.1 that is

Author Closing Comment

ID: 34422155
I couldnt come to a complete conclusion what the problem was as I installed it onto another server in the end

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