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Emergency Windows 2008 R2 All Nics Gone

Posted on 2010-11-30
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Last Modified: 2012-05-10
Network Bridge was deleted. All nics in network connections gone. Device manager shows NIC cards , internal motherboard broadcom and intel dual port adapter with yellow error sign saying driver can't load. have tried uninstalling cards and reinstalling as well as reboots. nothing. no adapters active. ANYONE PLEASE!
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Question by:jsgould
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11 Comments
 
LVL 59

Expert Comment

by:Darius Ghassem
ID: 34238879
Uninstall the network card driver and software reboot server.

Reset the TCP\IP stack

http://support.microsoft.com/kb/299357

Install Drivers and software again
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Author Comment

by:jsgould
ID: 34239047
nothing did not work at all same thing. any other thoughts? i have no way to reset or re-add the bridge? maybe that brings it back
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LVL 15

Assisted Solution

by:.
. earned 2000 total points
ID: 34239745
Have you seen this article ? http://support.microsoft.com/kb/825826 
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Author Comment

by:jsgould
ID: 34239812
been on the phone with dell. now we are at the point of the drivers showing in device manager with either error code 1 or error code 31. if i try to update the drivers. ( i downloaded the latest) I Get you already have the latest drivers. I'm stuck here.  can get the OS to load the device drivers.
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LVL 59

Expert Comment

by:Darius Ghassem
ID: 34240727
Are you pointing the system to the drivers or are you allowing the system to search for the drivers? Have you tried not going through device manager instead install drivers from the driver installer>
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Accepted Solution

by:
jsgould earned 0 total points
ID: 34243031
this worked for me:
HKLM\SYSTEM\CurrentControlSet\Network - delete the "config" key and all is well in the world. 2 1/2 hours with one Dell rep. call back 5 minutes with another. amazing.

#dariusg - tried both ways

Sorry boys no points on this one. thank you though
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LVL 59

Expert Comment

by:Darius Ghassem
ID: 34243085
The TCP\IP reset should have taken care of  that. I'm glad it is working
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LVL 15

Expert Comment

by:.
ID: 34246074
You should have read my article:

Click Start, click Run, type regedit, and then press ENTER.
Locate and then click the following registry subkey:
HKEY_LOCAL-MACHINE\SYSTEM\CurrentControlSet\Control\Network
Right-click this subkey, click Export, and then save the selected branch in a file.
Click the Network subkey again, and then delete the Config entry. Do not delete the Network subkey. The Config entry will be reconstructed when you restart the computer.
Restart the computer. You may have to manually turn off the computer.
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LVL 15

Expert Comment

by:.
ID: 34246076
My article stated this action.
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Expert Comment

by:_alias99
ID: 34308435
All,
 
Following an 'Objection' by johan_strange (at http://www.experts-exchange.com/Q_26649576.html) to the intended closure of this question, it has been reviewed by at least one Moderator and is being closed by accepting the author's answer and awarding points to an Expert comment as an assisted answer.
 
At this point I am going to re-start the auto-close procedure.
 
Thank you,
 
_alias99
Community Support Moderator
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