Solved

Install win 2008 R2 64Bits printer driver to Windows 2008 32Bits

Posted on 2010-11-30
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Last Modified: 2012-06-21
Greetings,

I have a printer server on a windows 2008 32Bits edition. I need to add the 64bits printer drive to it to map my printer on my new Windows 2008 R2 server.

My printer is a Brother MFC-8460N and the only suitable driver for windows 2008 R2 is this one : BR-Script driver(Postscript language emulation)

So this is what I tried.

1- open the printer shared folder from the windows 2008 R2 and add the new 64 bits driver into the print server proprieties.

2- Try to directly map the printer into the windows 2008 R2 and provide the driver manually when it asks for.

I alway get an error

Unable to install Brother MFC-8460N BR-Script3, Type 3 - User Mode, x64 driver. Operation could not be completed (error 0x00000242).

Can you help me out with this ?

Thank you
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Question by:tblinc
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8 Comments
 
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Expert Comment

by:moon_blue69
ID: 34238921
hi

You want to access a printer installed on a 32 bit from a 64 bit 2008?

go to the printer properties and under sharing include the additional driver for 64 bit? is the processor Itanium?? or pentium? That can make a difference.

secondly check the printer permissions as well
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Author Comment

by:tblinc
ID: 34238974
The server is an Intel Xeon.

I'm currently logged in with the domain admin.
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Author Comment

by:tblinc
ID: 34238979
You want to access a printer installed on a 32 bit from a 64 bit 2008? (R2)

Yes, this is correct.
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LVL 10

Expert Comment

by:moon_blue69
ID: 34239028
Hi

Are you sure the printer driver you have used is the right one. Can you attach the printer directly on the 64bit use the same driver and see if you can print.
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Author Comment

by:tblinc
ID: 34239061
I'm able to print from the 2008 R2 server when I map the printer using it's IP address. But I want to map the printer with a share.
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moon_blue69 earned 500 total points
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Author Closing Comment

by:tblinc
ID: 34239636
Thank you, this is what solve the trouble:

Please note however that both x86 and x64 drivers must have the exact same name! "HP LaserJet 2200 PCL 6" and "HP LaserJet 2200 PCL6" are regarded as totally different drivers! If they have the same name, they will appear automatically in additional drivers for both architectures in your printer's sharing properties.
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Expert Comment

by:moon_blue69
ID: 34239743
Glad that it is solved
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