Solved

Netgear switch showing no port activity after power-out

Posted on 2010-11-30
7
487 Views
Last Modified: 2012-05-10
Basically we had a power cut in the office yesterday and since then one of our switches
Doesn’t work. We have two, both GS748T. One came back up, first just on a few ports
Then all ports came back up. The other one came up with a few ports working but they
We’re passing any traffic. I unplugged this switch again and when I power it on, although the
Power indicator light comes on no port lights come on. I can also no access it via the web interface
And the smartwizare cannot discover it on our newwork.
0
Comment
Question by:wannabecraig
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 8

Expert Comment

by:sjl1986
ID: 34239349
Sounds like that one might have gotten damaged. I'd probably check with Netgear to see if they have any recommendations for a way to reset the switch, etc.
0
 
LVL 1

Author Comment

by:wannabecraig
ID: 34239353
Yeah, I have logged a call with Netgear, am waiting to hear back, just thought I'd ask here in the mean time.
0
 
LVL 8

Expert Comment

by:sjl1986
ID: 34239379
Any chance the switch is under warranty? You might be able to work that angle with them.
0
Guide to Performance: Optimization & Monitoring

Nowadays, monitoring is a mixture of tools, systems, and codes—making it a very complex process. And with this complexity, comes variables for failure. Get DZone’s new Guide to Performance to learn how to proactively find these variables and solve them before a disruption occurs.

 
LVL 1

Author Comment

by:wannabecraig
ID: 34239388
I've asked that question too. Not 100% until I hear back.
0
 
LVL 1

Author Comment

by:wannabecraig
ID: 34239965
OK, so this issue looks to be solved.  I turned the switch off for 1 hours, plugged it back in and it worked right away.
0
 
LVL 8

Accepted Solution

by:
sjl1986 earned 500 total points
ID: 34245498
I was going to suggest that, because I've done it before, but I don't entirely understand why it works, and I didn't really want to post it as a solution in case you actually do have a problem and need to warranty it. I have had some equipment that wouldn't work until I left it unplugged for several hours or even days and then it came back on. Glad to hear you got it working though.
0
 
LVL 1

Author Comment

by:wannabecraig
ID: 34247330
Well my device was under warranty and they said they'd replace it but no need now.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
QoS on Cisco router 10 57
PoE Injector and switch 2 52
Cisco Meraki Alert - Client IP Detected 1 50
Apple tv and connecting to wifi 7 55
Short answer to this question: there is no effective WiFi manager in iOS devices as seen in Windows WiFi or Macbook OSx WiFi management, but this article will try and provide some amicable solutions to better suite your needs.
This article will inform Clients about common and important expectations from the freelancers (Experts) who are looking at your Gig.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question