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ntbackup error ever id 8019 and vss event id 20 12292

Posted on 2010-11-30
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Hello all, and thank you for your time.  I am running into an issue running ntbackup on win 2003 sp2

ntbackup event id 8019

vss id 12292:  Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {79079d5c-ef20-4952-b9fc-cfd443b38641} [0x80040154].

vss id 20: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.  This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.  The error returned from CoCreateInstance on class with CLSID {79079d5c-ef20-4952-b9fc-cfd443b38641} and Name SW_PROV is [0x80040154].
I am looking all over the internet and cant find a solution.  I have re registered  the Shadow Copy dlls and msxml per MS kb article with no success.

Please help ?
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Question by:jrojas1213
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by:jrojas1213
ID: 34239539
I have read that it may be due to an update to msxml 4.0.  should I uninstall 4.0 and reinstall 3.0
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by:Justin Owens
ID: 34249931
A few thoughts:

First, what KB article do you mean, as there are several that address this issue?

Next, MSXML 4.0 verses 3.0.  If you don't have a business need for 4.0, there is not a compelling reason to keep it on an 2003 server.  That said, I would not just uninstall it until you rule out other troubleshooting methods.  Every time you uninstall or install something, you introduce something new into your troubleshooting scenario.

Third, is this server anything other than a file server (exchange, sql, etc)?

Justin
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jrojas1213 earned 0 total points
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issue has been resolved by myself and dell tech support please delete question.  acronis vss was uninstalled but writer still existed and was throwing off backups.
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by:jrojas1213
ID: 34289791
read post found a solution
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