• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2036
  • Last Modified:

ntbackup error ever id 8019 and vss event id 20 12292

Hello all, and thank you for your time.  I am running into an issue running ntbackup on win 2003 sp2

ntbackup event id 8019

vss id 12292:  Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {79079d5c-ef20-4952-b9fc-cfd443b38641} [0x80040154].

vss id 20: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.  This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.  The error returned from CoCreateInstance on class with CLSID {79079d5c-ef20-4952-b9fc-cfd443b38641} and Name SW_PROV is [0x80040154].
I am looking all over the internet and cant find a solution.  I have re registered  the Shadow Copy dlls and msxml per MS kb article with no success.

Please help ?
0
jrojas1213
Asked:
jrojas1213
  • 3
1 Solution
 
jrojas1213Author Commented:
I have read that it may be due to an update to msxml 4.0.  should I uninstall 4.0 and reinstall 3.0
0
 
Justin OwensITIL Problem ManagerCommented:
A few thoughts:

First, what KB article do you mean, as there are several that address this issue?

Next, MSXML 4.0 verses 3.0.  If you don't have a business need for 4.0, there is not a compelling reason to keep it on an 2003 server.  That said, I would not just uninstall it until you rule out other troubleshooting methods.  Every time you uninstall or install something, you introduce something new into your troubleshooting scenario.

Third, is this server anything other than a file server (exchange, sql, etc)?

Justin
0
 
jrojas1213Author Commented:
issue has been resolved by myself and dell tech support please delete question.  acronis vss was uninstalled but writer still existed and was throwing off backups.
0
 
jrojas1213Author Commented:
read post found a solution
0

Featured Post

Upgrade your Question Security!

Add Premium security features to your question to ensure its privacy or anonymity. Learn more about your ability to control Question Security today.

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now