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www cname plesk problem

Posted on 2010-11-30
10
Medium Priority
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1,077 Views
Last Modified: 2012-05-10
I have added a cname on plesk dns service of a domain as www and this is the result
http://www.intodns.com/nigdenakliyat.com.tr
but it comes with plesk default page why _
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Question by:3XLcom
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10 Comments
 
LVL 6

Expert Comment

by:M. Rashel Ahmed
ID: 34240087
Hello,

During the domain setup in plesk control panel if you do not check 'www', you will see that problem. You need to delete the domain and recreate it with the 'www' option enabled or you need to talk to your host where they might use some scripts to fix that.

0
 

Author Comment

by:3XLcom
ID: 34240197
i am the server owner we have upgraded plesk from 9.3 to 10 and in the plesk 10 there is no option for activate www as on 9.3 (modify domain settings).
Do you know any other resolution
0
 
LVL 6

Expert Comment

by:M. Rashel Ahmed
ID: 34240902
Hello,

Delete the CNAME and add the 'www' as A record and point it to 78.159.121.99. After doing that flush DNS in your PC and try it. It should solve the problem.


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Author Comment

by:3XLcom
ID: 34241016
I have done and then i do :
/etc/rc.d/init.d/nscd restart
but not solved
0
 
LVL 6

Expert Comment

by:M. Rashel Ahmed
ID: 34241320
You can see the article : http://service.experthost.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=90 and give it time to be propagated as well.

0
 

Author Comment

by:3XLcom
ID: 34241476
There is nothing like this on plesk 10
0
 
LVL 6

Expert Comment

by:M. Rashel Ahmed
ID: 34241941
Hello,

of course there should be an option in the control panel. if you are not sure about that, you better ask parallel support. unfortunately, i haven't checked yet plesk 10 version.

0
 

Author Comment

by:3XLcom
ID: 34242296
This is from plesk forum :

as i know this option is no longer available. domains are automatically available with and without www.
0
 
LVL 6

Accepted Solution

by:
M. Rashel Ahmed earned 2000 total points
ID: 34423496
Hello 3XLcom,

Was that problem solved? It seems like the propagation is done.

0
 

Author Closing Comment

by:3XLcom
ID: 34526491
thanks
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