Solved

Exchange 2010 Resource Booking Attendant only working for Administrators

Posted on 2010-11-30
8
3,752 Views
Last Modified: 2012-12-31
ok, very strange but I'm sure simple problem, I'm just brain-locked. I've set up conference rooms and resource mailboxes all set to Auto-Accept with the Resource Booking Attendant. When someone with admin rights to the Exchange server sets up a meeting request everything works fine, but with a regular user, they get no response... the meeting is not automatically accepted. I'm sure it's a simple rights or delegation issue, I just can't seem to figure it out.
0
Comment
Question by:jr4235
  • 4
  • 3
8 Comments
 
LVL 36

Expert Comment

by:Jian An Lim
ID: 34245445
I assume you have read through this and enable the function
http://technet.microsoft.com/en-us/library/bb123495.aspx

===========


http://technet.microsoft.com/en-us/library/dd638132.aspx

by reading this document, it might need a greater access




Resource Mailbox Configuration Permissions
============

Users who are assigned the View-Only Management role group can view the configuration of the features in the following table. For more information, see View-Only Organization Management.

Feature       
Booking policies
      

Permissions required
Organization Management

Recipient Management

Help Desk



0
 

Author Comment

by:jr4235
ID: 34249561
I'm positive it's a permissions problem, I've set the calendar for everyone to have create/edit by default. Problem is, if I create a new mailbox/person, they can access/add/remove appointments just fine but permissions for existing users are not being updated.
0
 
LVL 36

Expert Comment

by:Jian An Lim
ID: 34252714

let's try to get the conference room permission and see anything interesting.


[PS] C:\>get-MailboxPermission -Identity "Conference Room 1"   | FL

0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Author Comment

by:jr4235
ID: 34257477
This one in particular is an "Out Of Office Calendar" we are setting up as a room, users will create a meeting and invite the room so that our call center can see everyone that is out of the office at a glance. May not be the best way... but it's what we're going with :). It's set up so that it auto-approves and allows for multiple meetings to be booked at once.

 I've replaced the name of our domain with "domainname" for security. I'm guessing I need "Domain Users" to have read/write access maybe?

Just want to say thanks again to everyone that's looking at this for us.

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess, ExternalAccount, ReadPermission}
Deny            : False
InheritanceType : All
User            : NT AUTHORITY\SELF
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : False
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess}
Deny            : False
InheritanceType : All
User            : domainname\bengel
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : False
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess}
Deny            : False
InheritanceType : All
User            : domainname\BESAdmin
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess}
Deny            : True
InheritanceType : All
User            : domainname\Domain Admins
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess}
Deny            : True
InheritanceType : All
User            : domainname\Enterprise Admins
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess}
Deny            : True
InheritanceType : All
User            : domainname\Organization Management
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess}
Deny            : True
InheritanceType : All
User            : domainname\engelb
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess}
Deny            : False
InheritanceType : All
User            : domainname\Exchange Servers
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {ReadPermission}
Deny            : False
InheritanceType : All
User            : domainname\Organization Management
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {ReadPermission}
Deny            : False
InheritanceType : All
User            : domainname\Public Folder Management
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess}
Deny            : False
InheritanceType : All
User            : NT AUTHORITY\SYSTEM
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {ReadPermission}
Deny            : False
InheritanceType : All
User            : NT AUTHORITY\NETWORK SERVICE
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {ReadPermission}
Deny            : False
InheritanceType : All
User            : S-1-5-21-776561741-682003330-839522115-7289
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {ReadPermission}
Deny            : False
InheritanceType : All
User            : domainname\Exchange Servers
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {ReadPermission}
Deny            : False
InheritanceType : All
User            : S-1-5-21-776561741-682003330-839522115-7279
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {ReadPermission}
Deny            : False
InheritanceType : All
User            : S-1-5-21-776561741-682003330-839522115-7287
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {ReadPermission}
Deny            : False
InheritanceType : All
User            : domainname\Delegated Setup
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeO
Deny            : False
InheritanceType : All
User            : S-1-5-21-776561741-682003330-839522115-7278
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeO
Deny            : False
InheritanceType : All
User            : S-1-5-21-776561741-682003330-839522115-7290
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeO
Deny            : False
InheritanceType : All
User            : domainname\Organization Management
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeO
Deny            : False
InheritanceType : All
User            : domainname\Exchange Trusted Subsystem
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeO
Deny            : False
InheritanceType : All
User            : domainname\engelb
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeO
Deny            : False
InheritanceType : All
User            : domainname\Enterprise Admins
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeO
Deny            : False
InheritanceType : All
User            : domainname\Domain Admins
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

0
 

Author Comment

by:jr4235
ID: 34257780
Also, just for giggles, I used the following command:

[PS] C:\Windows\system32>add-MailboxPermission -Identity "Out Of Office Calendar" -user "domainname\Domain Users" -AccessRights FullAccess

The users no longer get the little pop-up bubble in Windows that says they don't have permissions, but they don't get the Auto-Accept e-mail and it's not placed on the calendar.... I'm either getting closer or screwing it up further :)
0
 
LVL 36

Accepted Solution

by:
Jian An Lim earned 250 total points
ID: 34261961
http://technet.microsoft.com/en-us/library/bb124542.aspx

above, go through the topic

Use the EMC to specify which users can send meeting requests to resource mailboxes

** this is really a trial and error **
0
 

Author Closing Comment

by:jr4235
ID: 34499304
I've been tied up working on other things but since performing the command in my last post It seems to have 'shaken itself out' somehow... I didn't do anything else to it, I guess the gremlins finally got tired.
0
 

Expert Comment

by:CONB_IT
ID: 38733577
http://technet.microsoft.com/en-us/library/bb124542.aspx

This topic is no longer available.  So what was the answer?
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
This article explains how to install and use the NTBackup utility that comes with Windows Server.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question