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Exchange 2010 Resource Booking Attendant only working for Administrators

Posted on 2010-11-30
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Last Modified: 2012-12-31
ok, very strange but I'm sure simple problem, I'm just brain-locked. I've set up conference rooms and resource mailboxes all set to Auto-Accept with the Resource Booking Attendant. When someone with admin rights to the Exchange server sets up a meeting request everything works fine, but with a regular user, they get no response... the meeting is not automatically accepted. I'm sure it's a simple rights or delegation issue, I just can't seem to figure it out.
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Question by:jr4235
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Expert Comment

by:Jian An Lim
Comment Utility
I assume you have read through this and enable the function
http://technet.microsoft.com/en-us/library/bb123495.aspx

===========


http://technet.microsoft.com/en-us/library/dd638132.aspx

by reading this document, it might need a greater access




Resource Mailbox Configuration Permissions
============

Users who are assigned the View-Only Management role group can view the configuration of the features in the following table. For more information, see View-Only Organization Management.

Feature       
Booking policies
      

Permissions required
Organization Management

Recipient Management

Help Desk



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Author Comment

by:jr4235
Comment Utility
I'm positive it's a permissions problem, I've set the calendar for everyone to have create/edit by default. Problem is, if I create a new mailbox/person, they can access/add/remove appointments just fine but permissions for existing users are not being updated.
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LVL 36

Expert Comment

by:Jian An Lim
Comment Utility

let's try to get the conference room permission and see anything interesting.


[PS] C:\>get-MailboxPermission -Identity "Conference Room 1"   | FL

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Author Comment

by:jr4235
Comment Utility
This one in particular is an "Out Of Office Calendar" we are setting up as a room, users will create a meeting and invite the room so that our call center can see everyone that is out of the office at a glance. May not be the best way... but it's what we're going with :). It's set up so that it auto-approves and allows for multiple meetings to be booked at once.

 I've replaced the name of our domain with "domainname" for security. I'm guessing I need "Domain Users" to have read/write access maybe?

Just want to say thanks again to everyone that's looking at this for us.

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess, ExternalAccount, ReadPermission}
Deny            : False
InheritanceType : All
User            : NT AUTHORITY\SELF
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : False
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess}
Deny            : False
InheritanceType : All
User            : domainname\bengel
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : False
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess}
Deny            : False
InheritanceType : All
User            : domainname\BESAdmin
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess}
Deny            : True
InheritanceType : All
User            : domainname\Domain Admins
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess}
Deny            : True
InheritanceType : All
User            : domainname\Enterprise Admins
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess}
Deny            : True
InheritanceType : All
User            : domainname\Organization Management
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess}
Deny            : True
InheritanceType : All
User            : domainname\engelb
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess}
Deny            : False
InheritanceType : All
User            : domainname\Exchange Servers
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {ReadPermission}
Deny            : False
InheritanceType : All
User            : domainname\Organization Management
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {ReadPermission}
Deny            : False
InheritanceType : All
User            : domainname\Public Folder Management
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess}
Deny            : False
InheritanceType : All
User            : NT AUTHORITY\SYSTEM
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {ReadPermission}
Deny            : False
InheritanceType : All
User            : NT AUTHORITY\NETWORK SERVICE
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {ReadPermission}
Deny            : False
InheritanceType : All
User            : S-1-5-21-776561741-682003330-839522115-7289
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {ReadPermission}
Deny            : False
InheritanceType : All
User            : domainname\Exchange Servers
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {ReadPermission}
Deny            : False
InheritanceType : All
User            : S-1-5-21-776561741-682003330-839522115-7279
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {ReadPermission}
Deny            : False
InheritanceType : All
User            : S-1-5-21-776561741-682003330-839522115-7287
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {ReadPermission}
Deny            : False
InheritanceType : All
User            : domainname\Delegated Setup
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeO
Deny            : False
InheritanceType : All
User            : S-1-5-21-776561741-682003330-839522115-7278
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeO
Deny            : False
InheritanceType : All
User            : S-1-5-21-776561741-682003330-839522115-7290
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeO
Deny            : False
InheritanceType : All
User            : domainname\Organization Management
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeO
Deny            : False
InheritanceType : All
User            : domainname\Exchange Trusted Subsystem
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeO
Deny            : False
InheritanceType : All
User            : domainname\engelb
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeO
Deny            : False
InheritanceType : All
User            : domainname\Enterprise Admins
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

RunspaceId      : 8343d843-810e-460f-bcdc-4c42510a85e1
AccessRights    : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeO
Deny            : False
InheritanceType : All
User            : domainname\Domain Admins
Identity        : domainname.local/Exchange Resource Mailboxes/Out of Office Calendar
IsInherited     : True
IsValid         : True

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Author Comment

by:jr4235
Comment Utility
Also, just for giggles, I used the following command:

[PS] C:\Windows\system32>add-MailboxPermission -Identity "Out Of Office Calendar" -user "domainname\Domain Users" -AccessRights FullAccess

The users no longer get the little pop-up bubble in Windows that says they don't have permissions, but they don't get the Auto-Accept e-mail and it's not placed on the calendar.... I'm either getting closer or screwing it up further :)
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LVL 36

Accepted Solution

by:
Jian An Lim earned 250 total points
Comment Utility
http://technet.microsoft.com/en-us/library/bb124542.aspx

above, go through the topic

Use the EMC to specify which users can send meeting requests to resource mailboxes

** this is really a trial and error **
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Author Closing Comment

by:jr4235
Comment Utility
I've been tied up working on other things but since performing the command in my last post It seems to have 'shaken itself out' somehow... I didn't do anything else to it, I guess the gremlins finally got tired.
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Expert Comment

by:CONB_IT
Comment Utility
http://technet.microsoft.com/en-us/library/bb124542.aspx

This topic is no longer available.  So what was the answer?
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