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outlook 2010 and exch2003 public folders

Posted on 2010-11-30
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im running exchange 2003. I've installed outlook 2010 and find that clicking on public folders is extremely slow. Any ideas why?
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Question by:DEFclub
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Expert Comment

by:AshwinRaj111
ID: 34241104

Does this happen with Outlook 2007 or Outlook 2003?
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Author Comment

by:DEFclub
ID: 34241352
no just 2010
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Expert Comment

by:AshwinRaj111
ID: 34241987

How Big is the Public Folder Database?
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Author Comment

by:DEFclub
ID: 34242250
24 GB
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Expert Comment

by:derekcook39
ID: 34292544
This is happening to us as well. I thought if I migrated the public folders to Exchange 2007 it would be faster and it is not. Still VERY slow to access public folders using Outlook 2010. Our DB is only 1 GB.
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Accepted Solution

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derekcook39 earned 250 total points
ID: 34292595
I read in another post that if I delete all additional mailboxes in my Client that these folders would be faster. I have about 10 additional mailboxes in my Outlook. I tried removing all of them and it does work faster. Still slow, but manageable.
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Assisted Solution

by:AshwinRaj111
AshwinRaj111 earned 250 total points
ID: 34294799
On the Exchange 2003 Server try the following.

Start Registry Editor.  
Locate and then click to select the following registry subkey:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeIS\ParametersSystem

Note:- Create the \ParametersSystem registry subkey if it does not exist.

Add the following registry data to the server:

Value type: REG_DWORD
Value name: Maximum Polling Frequency
Value data: 5000 (decimal value)

Exit Registry Editor.

Restart the Information Store Service for the Settings to take Effect.
Then check if the Public Folders is any better.
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Author Closing Comment

by:DEFclub
ID: 34297052
I will give these both a shot! Thxs
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- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

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