Tracerts Resolves into different hostname

I can ping a remote laptop from my office. The laptop is on the VPN and has an IP assigned to it, but I cannot seem to VNC into it. One thing I noticed, is that I can ping the computer and when I do a tracert, it resolves to the same IP but with different hostname. I checked DNS and there are 2 host computers with the same ip address. How do I change the IP address or, how to I resolve this issue to that there are 2 different IP addresses.
fstincAsked:
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WayneATaylorConnect With a Mentor Commented:
A traceroute will always do areverse DNS query, i.e.  IP > Hostname, and that has to be confugured by the person that controls the IP address space.

Although my guess if you can't VNC is that you need to setup an inbound connection within the router to allow VNC traffic (Port 5900) to go to the local machine you need VNC access to.

Wayne
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