We help IT Professionals succeed at work.
Get Started

IP Address conflict on HP Laserjet 5000 n

stkoontz
stkoontz asked
on
1,774 Views
Last Modified: 2012-05-10
We had a power outage and now our HP Laserjet 5000 n won't print.  The printer is connected to a Windows 2003 server through a hub.  (There is no separate print server)

The status on the printer says 'ready' and I can print a test page from the printer.  The printer icon on the network says 'offline.'

The IP address on the printer is now different than the IP address on the network.

I tried restarting the printer and the server.  I also tried re-setting the printer to the factory default, then turning the printer off and on again.  (The IP address on the printer stayed the same.)

Any help would be greatly appreciated.

Steve
Comment
Watch Question
CERTIFIED EXPERT
Commented:
This problem has been solved!
Unlock 1 Answer and 7 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE