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Network Access slow on Norton Internet Security 2010

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Last Modified: 2012-06-27
Hi,

I have been running Norton Internet Security 2010 on a small workgroup of Windows XP computers.
The computers are running Medical Software, where it needs to connect to the server using a UNC path:

\\server\data

The software company will not support mapped drives, so I can not test if that fixes the issue.

The issue is that when I open the software that is installed on the local machine, it goes to the UNC path for data and to load some extra modules, but the software is taking 2 mins + to open.

I suspected firewall, but when I disabled it, the issue continued to happen. When I disabled AutoProtect on the antivirus, the issue went away.

I have tried added the locally installed program to the AutoProtect Exclusions, but am unable to also add the UNC path (Norton restrict this)

Please someone help.

Thanks,
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