troubleshooting Question

Outlook 2007

Avatar of Alex Bolla
Alex Bolla asked on
19 Comments1 Solution377 ViewsLast Modified:
I upgraded a user to Outlook 2007.  On their old 2003 setup the user had access to someone else's mailbox in their Outlook.  When I try and add that users box to the new 2007 Outlook, I get the error:
"The name cannot be resolved.  The name cannot be resolved to a name in the address list."

How do I correct this so that I can add another mailbox to this users Outlook?  Thanks.

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 19 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 19 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros