Windows XP Pro Product Key Error
I am getting an error message with my product key when trying to install windows, I cannot install this without key. The error message is as follows (The Product ID you entered is not valid) I used this same disk for a successful install on the same machine only a month ago. Is there anyway to recover Key from my installation CD, or any other way? Software is not fully installed. Thanks
The keys for the various versions of XP are specific to each one, so you have to have the correct key for the version of the CD you are using.
If you have a machine running, you can check what key was used to install it by using something like Belarc (www.belarc.com) and that will show you the keys for all installed s/w
Wayne
If you have a machine running, you can check what key was used to install it by using something like Belarc (www.belarc.com) and that will show you the keys for all installed s/w
Wayne
The key isn't on the CD, if you've already installed then you won't be able to recover the key from the hard drive as the registry will have been re-written.
It would help to know which media you are using as (see above) the key you need to use will be dependent on this. Is the CD a retail copy a company volume CD, a manufacturer's OEM CD or something else?
It would help to know which media you are using as (see above) the key you need to use will be dependent on this. Is the CD a retail copy a company volume CD, a manufacturer's OEM CD or something else?
ASKER
<<<Are you using the disk that CAME with the computer?
Keys are specific to the type of media. A CD that came with with a computer will not work with the key from a retail box and vice versa.>>>
The disk was given to me, i have a key but it won't work, it worked last month. I have since installed a new HHD.
==========================
<<<
Was this comment helpful? Yes No
WayneATaylor:
The keys for the various versions of XP are specific to each one, so you have to have the correct key for the version of the CD you are using.
If you have a machine running, you can check what key was used to install it by using something like Belarc (www.belarc.com) and that will show you the keys for all installed s/w
Wayne>>>
Wayne i can't use Belarc the operating system is not completely installed yet.
==========================
<<<The key isn't on the CD, if you've already installed then you won't be able to recover the key from the hard drive as the registry will have been re-written.
It would help to know which media you are using as (see above) the key you need to use will be dependent on this. Is the CD a retail copy a company volume CD, a manufacturer's OEM CD or something else?>>>
Sorry i don't know if it is a retail copy a company volume CD, a manufacturer's OEM CD or something else. So am i doomed will i have to purchase new software?
Keys are specific to the type of media. A CD that came with with a computer will not work with the key from a retail box and vice versa.>>>
The disk was given to me, i have a key but it won't work, it worked last month. I have since installed a new HHD.
==========================
<<<
Was this comment helpful? Yes No
WayneATaylor:
The keys for the various versions of XP are specific to each one, so you have to have the correct key for the version of the CD you are using.
If you have a machine running, you can check what key was used to install it by using something like Belarc (www.belarc.com) and that will show you the keys for all installed s/w
Wayne>>>
Wayne i can't use Belarc the operating system is not completely installed yet.
==========================
<<<The key isn't on the CD, if you've already installed then you won't be able to recover the key from the hard drive as the registry will have been re-written.
It would help to know which media you are using as (see above) the key you need to use will be dependent on this. Is the CD a retail copy a company volume CD, a manufacturer's OEM CD or something else?>>>
Sorry i don't know if it is a retail copy a company volume CD, a manufacturer's OEM CD or something else. So am i doomed will i have to purchase new software?
Why was the disk given to you - what happened to the disk that came with your compute?
Again, the Key type must match the disk type - According to Microsoft, there is no way to tell what type of key you have (OEM, Retail, Etc.). They can tell what kind of media it is by the part number - if you have appropriate media and not media someone copied for you.
Again, the Key type must match the disk type - According to Microsoft, there is no way to tell what type of key you have (OEM, Retail, Etc.). They can tell what kind of media it is by the part number - if you have appropriate media and not media someone copied for you.
ASKER
The key does match the Disk cause i used it successfully last month. Why it was given to me? Irrelevant The machine was not bought by me either it was thrown away and i rebuilt it.
Is the machine branded ?
ACER
DELL
HP
SONY
???
ACER
DELL
HP
SONY
???
ASKER
Machine Dell Latitude C540/640
Model No PP01L
OS Windows XP ProSP3
HDD Seagate HD ST94019A
Processor Mobile Intel Pentium 4 - CPU 2.00GHz
BIOS Version A10
RAM 512 MB
Hard Disk 50GB
BIOS A10
Model No PP01L
OS Windows XP ProSP3
HDD Seagate HD ST94019A
Processor Mobile Intel Pentium 4 - CPU 2.00GHz
BIOS Version A10
RAM 512 MB
Hard Disk 50GB
BIOS A10
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Ok i see the product key on the machine, but my CD is not from the machine and has an entirely different Key. Can i do something with the product key on the machine? Where do i get this iso?
ASKER
Ok downloading now, will try to install later today, please check back for my post.
In the meantime if i have to purchase new software where is the chepeast place to buy? Whats the difference between a retail copy a company volume CD, a manufacturer's OEM CD? Which can i use on more then one machine? I will eventually need software for my custom built desktop which i used the same disk to install XP Pro anyway!
In the meantime if i have to purchase new software where is the chepeast place to buy? Whats the difference between a retail copy a company volume CD, a manufacturer's OEM CD? Which can i use on more then one machine? I will eventually need software for my custom built desktop which i used the same disk to install XP Pro anyway!
Are you SERIOUSLY using a torrent - something that could be seriously compromised and result in identity theft once you install it.
> In the meantime if i have to purchase new software where is the chepeast place to buy?
XP is no longer sold. You can look on ebay - if you would trust the people selling
> Whats the difference between a retail copy a company volume CD, a manufacturer's OEM CD?
Licensing and what keys work with it, in general.
> Which can i use on more then one machine?
NONE. You need ONE LICENSE PER MACHINE. A Volume License CD can be used with a Volume License Key which you would have to buy a minimum of 5 copies of and ALREADY have a business class Windows version license.
> I will eventually need software for my custom built desktop which i used the same disk to install XP Pro anyway!
If I understand what you are saying then you are violating licensing and we cannot help you.
> In the meantime if i have to purchase new software where is the chepeast place to buy?
XP is no longer sold. You can look on ebay - if you would trust the people selling
> Whats the difference between a retail copy a company volume CD, a manufacturer's OEM CD?
Licensing and what keys work with it, in general.
> Which can i use on more then one machine?
NONE. You need ONE LICENSE PER MACHINE. A Volume License CD can be used with a Volume License Key which you would have to buy a minimum of 5 copies of and ALREADY have a business class Windows version license.
> I will eventually need software for my custom built desktop which i used the same disk to install XP Pro anyway!
If I understand what you are saying then you are violating licensing and we cannot help you.
ASKER
Leew all I am saying is that I need to purchase windows, I am just trying to find out where to go, and what to buy? That's all, I am not saying I have pirated software. Whats the difference of a OEM and a retail?
As for the torrent I am on here asking for help I am not an expert I am merely seeking expert help Jbits1212 recommended the torrent I just need help.
As for the torrent I am on here asking for help I am not an expert I am merely seeking expert help Jbits1212 recommended the torrent I just need help.
Windows OS OEM software is tied to the machine you install it on. You cannot use that license on any other machine... ever... even if that machine dies and you want to install it on a new one... You can't.
Windows OS Retail is a licensed copy that you can have installed on one computer at a time, but if that computer dies and you build a new one... you can use the retail license key again. You bought the rights to the CD and license number to use on whatever PC you want. As long as you only have it installed on ONE computer at a time.
With all that being said... I've used OEM version in most of my builds and by the time I'm ready to move on to another computer, there is a new operating system available, so I don't mind not being able to use the OEM license again.
To each his own.
Windows OS Retail is a licensed copy that you can have installed on one computer at a time, but if that computer dies and you build a new one... you can use the retail license key again. You bought the rights to the CD and license number to use on whatever PC you want. As long as you only have it installed on ONE computer at a time.
With all that being said... I've used OEM version in most of my builds and by the time I'm ready to move on to another computer, there is a new operating system available, so I don't mind not being able to use the OEM license again.
To each his own.
ASKER
Great answer Geff33 thank you much very clear and concise!
ASKER
Difference between upgrade and full version?
Legally the torrent is not the way to go if you want the install to be legal. If you want the original Dell system reinstalled you'll need a (legitimate) Dell CD, these are licensed to Dell by Microsoft and setup so they will only install on Dell hardware. If the Latitude has a CoA sticker on it that says Windows Professional then that would be all you need - if it says XP Home or Windows 2000 (because the C540/640's are that age)then that's the system that you can install from the manufacturer's disk. Dell support sell them for around $20
The alternative is to install a retail (purchased) version of XP. With that you can install whichever version you want as you paid full price for it.
Some more info in my article here: https://www.experts-exchange.com/A_3218.html
Did you completely remove Windows/format before using the CD you have?
What's the source of the CD you used - retail or PC manufacturer?
At a guess the Key isn't accepted because either:
- the install on the Latitude still thinks it's Dell and you can't use a Key to activate a Dell OEM install
- the CD used is locked to another manufacturer and recognises the Dell hardware as foreign
The alternative is to install a retail (purchased) version of XP. With that you can install whichever version you want as you paid full price for it.
Some more info in my article here: https://www.experts-exchange.com/A_3218.html
Did you completely remove Windows/format before using the CD you have?
What's the source of the CD you used - retail or PC manufacturer?
At a guess the Key isn't accepted because either:
- the install on the Latitude still thinks it's Dell and you can't use a Key to activate a Dell OEM install
- the CD used is locked to another manufacturer and recognises the Dell hardware as foreign
Do you have any other Dell computers that has the same OS on them and do you have any other Dell CD's (recovery or otherwise)?
I would not trust a torrent CD - I would not let it anywhere near any of my computers personally!
Can you not call Dell and ask them for a replacement CD with XP on it? I am sure they will assist you either for free or for a small fee.
They will send you a genuine CD without any risk and then you can get your computer rebuilt.
I would not trust a torrent CD - I would not let it anywhere near any of my computers personally!
Can you not call Dell and ask them for a replacement CD with XP on it? I am sure they will assist you either for free or for a small fee.
They will send you a genuine CD without any risk and then you can get your computer rebuilt.
The torrent i pointed him to I have used on lots of Dell computers that i have to repair
Its clean but a virus checker should always be on hand
Its clean but a virus checker should always be on hand
The OEM license is stamped on his machine so he has a legal license.
I have had lots of experience ringing Dell and they will not ship out XP disks twice.
The guy just wants to get an old computer going at little cost and quickly
if you really want to spend time on the phone to Dell and still get nowhere then go ahead
what MASQUERAID: said stands if that sticker says xp home or xp pro that is what you need
I have had lots of experience ringing Dell and they will not ship out XP disks twice.
The guy just wants to get an old computer going at little cost and quickly
if you really want to spend time on the phone to Dell and still get nowhere then go ahead
what MASQUERAID: said stands if that sticker says xp home or xp pro that is what you need
The issue isn't really about risk of infection - although it's possible. It's more to do with original media & Microsoft's insistance that Windows is installed from branded disks (hence the copyright notices and "Do not copy this disk" all over the labels).
But this is distracting from the question a little ...
Vast41 asks which disk they need - it's either the Dell install disk that matches the CoA sticker on the base of the laptop, or a retail disk if the CoA isn't for the Windows version they want to install.
But this is distracting from the question a little ...
Vast41 asks which disk they need - it's either the Dell install disk that matches the CoA sticker on the base of the laptop, or a retail disk if the CoA isn't for the Windows version they want to install.
MASQUERAID
Noted
Vast41
Get Ubuntu Workstation
Noted
Vast41
Get Ubuntu Workstation
There are also some other alternatives:
Most Linux Distro's are free, you can legally download the iso's many come as "LiveCD's" with options to install. This means you first start the OS by booting the CD, you can test it with your hardware (but of course that won't run as fast as when it has been installed), and then you can install it to thee HD if you want. Many of today's distro's are really easy to use, and they come with a wealth of software, and you can easily add further software directly from the Distro's repositories, with windows you have to get and add everything you need yourself. One of the best distro's at the moment is Linux Mint, I suggest you try that:
http://www.linuxmint.com/
A further option, if you can't get the official Dell CD from Dell, could also be to try Windows 7. You can download a trial copy of Windows7 Enterprise from the m$ technet site (you just need a hotmail account as far as I know). You can then check if it runs OK on your hardware, and if it does, you can buy a version to use. You might just want to consider getting some more RAM, although it should also run with your 512 MB.
Most Linux Distro's are free, you can legally download the iso's many come as "LiveCD's" with options to install. This means you first start the OS by booting the CD, you can test it with your hardware (but of course that won't run as fast as when it has been installed), and then you can install it to thee HD if you want. Many of today's distro's are really easy to use, and they come with a wealth of software, and you can easily add further software directly from the Distro's repositories, with windows you have to get and add everything you need yourself. One of the best distro's at the moment is Linux Mint, I suggest you try that:
http://www.linuxmint.com/
A further option, if you can't get the official Dell CD from Dell, could also be to try Windows 7. You can download a trial copy of Windows7 Enterprise from the m$ technet site (you just need a hotmail account as far as I know). You can then check if it runs OK on your hardware, and if it does, you can buy a version to use. You might just want to consider getting some more RAM, although it should also run with your 512 MB.
Technically, Upgrade version means you have to install it on a PC that already has an older version of windows on it. For example, you could buy the upgrade version of Windows 7 if Windows Vista is already installed.
Full version can be installed directly on a Hard Drive that has nothing on it. You can use a Full version disk as an upgrade if you want, but a Upgrade disk cannot be used like a full version disk.
I say technically, because there are ways around it, but that can get shady. It's best to use them as intended.
Upgrade version is fine if you already have a windows computer and want to upgrade.
Full version can be installed to a new hard drive or used as an upgrade disk if you want to upgrade a computer that already has windows on it.
--------------------------
As for the other things you asked about...
The only time I've seen the error you mentioned at the beginning is when the CD and Key don't match or the Key has been flagged by Microsoft.
If the CD and Key don't match, the CD is one version (ex. XP Pro) and the Key is another version (ex. XP Home)
However, since you used it before but it doesn't work now, that would suggest the key has been flagged as being in violation of Microsoft policy. Meaning it was probably used by way too many computers and they marked it as being used illegally.
That would surprise me though... I thought they were done worrying about flagging XP keys, but I must be wrong about that. Otherwise, are you sure that is the very same CD and Key you used earlier?
Full version can be installed directly on a Hard Drive that has nothing on it. You can use a Full version disk as an upgrade if you want, but a Upgrade disk cannot be used like a full version disk.
I say technically, because there are ways around it, but that can get shady. It's best to use them as intended.
Upgrade version is fine if you already have a windows computer and want to upgrade.
Full version can be installed to a new hard drive or used as an upgrade disk if you want to upgrade a computer that already has windows on it.
--------------------------
As for the other things you asked about...
The only time I've seen the error you mentioned at the beginning is when the CD and Key don't match or the Key has been flagged by Microsoft.
If the CD and Key don't match, the CD is one version (ex. XP Pro) and the Key is another version (ex. XP Home)
However, since you used it before but it doesn't work now, that would suggest the key has been flagged as being in violation of Microsoft policy. Meaning it was probably used by way too many computers and they marked it as being used illegally.
That would surprise me though... I thought they were done worrying about flagging XP keys, but I must be wrong about that. Otherwise, are you sure that is the very same CD and Key you used earlier?
If you are sure the CD and Key aren't mismatched, you can try the following.
-Enter the Recovery Console on the computer and use the diskpart command to repartition the hard drive. http://support.microsoft.c
-Restart the computer and run setup from the CD.
-Let me know what happens.
-Enter the Recovery Console on the computer and use the diskpart command to repartition the hard drive. http://support.microsoft.c
-Restart the computer and run setup from the CD.
-Let me know what happens.
Just curious....
Use windows explorer to take a look at the Xp CD that you want to use. Navigate to the i386 folder and open the file called "setupp.ini"
In that file there will be a couple of lines that look like this:
ExtraData=602A667534736F52
Pid=50112444
Please post the Pid number here. That value determines what type of CD it is, and also what type of key it will accept.
Use windows explorer to take a look at the Xp CD that you want to use. Navigate to the i386 folder and open the file called "setupp.ini"
In that file there will be a couple of lines that look like this:
ExtraData=602A667534736F52
Pid=50112444
Please post the Pid number here. That value determines what type of CD it is, and also what type of key it will accept.
Let's get back to the original Question: A CD / Key code worked in the past and now it doesn't on the same machine.
If the key code worked on the CD you have in the past, and it is an OEM code as you mentioned, it should still work. If it doesn't, then your CD has become corrupted or your optical drive has a failure in it. Because it is an OEM, your only option for a new CD, legally, is to get a new OEM CD from your manufacturer (in this case, DELL).
You can also call MS licensing and get a new Keycode, in the event you can prove that your CD is good, but I think you will have issues with this.
At the end of the day, if you are trying to get a LEGAL installation running, you should have no qualms with contacting DELL and/or Microsoft. If you are unwilling to contact them, then I would want to know why.
DrUltima
If the key code worked on the CD you have in the past, and it is an OEM code as you mentioned, it should still work. If it doesn't, then your CD has become corrupted or your optical drive has a failure in it. Because it is an OEM, your only option for a new CD, legally, is to get a new OEM CD from your manufacturer (in this case, DELL).
You can also call MS licensing and get a new Keycode, in the event you can prove that your CD is good, but I think you will have issues with this.
At the end of the day, if you are trying to get a LEGAL installation running, you should have no qualms with contacting DELL and/or Microsoft. If you are unwilling to contact them, then I would want to know why.
DrUltima
ASKER
<<<Legally the torrent is not the way to go if you want the install to be legal. If you want the original Dell system reinstalled you'll need a (legitimate) Dell CD, these are licensed to Dell by Microsoft and setup so they will only install on Dell hardware. If the Latitude has a CoA sticker on it that says Windows Professional then that would be all you need - if it says XP Home or Windows 2000 (because the C540/640's are that age)then that's the system that you can install from the manufacturer's disk. Dell support sell them for around $20
The alternative is to install a retail (purchased) version of XP. With that you can install whichever version you want as you paid full price for it.
Some more info in my article here: https://www.experts-exchange.com/A_3218.html
Did you completely remove Windows/format before using the CD you have?
What's the source of the CD you used - retail or PC manufacturer?
At a guess the Key isn't accepted because either:
- the install on the Latitude still thinks it's Dell and you can't use a Key to activate a Dell OEM install
- the CD used is locked to another manufacturer and recognises the Dell hardware as foreign>>>
MASQUERAID I have the sticker you are referring to, I called today I was told Dell does not offer recovery disks anymore for windows XP. I was told the only way I can purchase Windows software was to pay $199.99 for Windows 7 Home Premium the least expensive of the bunch. The Upgrade version ($119.99) I was told would not even help me.
I don't mind paying for legitimate Windows Software i have no problem with this but i would like to avoid paying $199.99
I did not format "BEFORE" I used the CD i formatted with the CD.
I do not know the source of the CD as it was given to me, for all I know, and I hate to say this but it may be pirated.
==========================
<<<Do you have any other Dell computers that has the same OS on them and do you have any other Dell CD's (recovery or otherwise)?
I would not trust a torrent CD - I would not let it anywhere near any of my computers personally!
Can you not call Dell and ask them for a replacement CD with XP on it? I am sure they will assist you either for free or for a small fee.
They will send you a genuine CD without any risk and then you can get your computer rebuilt.>>>
Alanhardisty I have no other Dell machines or any Dell CDs nor do i have access to any. I called Dell and it was not a small fee they wanted.
==========================
<<<The OEM license is stamped on his machine so he has a legal license.
I have had lots of experience ringing Dell and they will not ship out XP disks twice.
The guy just wants to get an old computer going at little cost and quickly
if you really want to spend time on the phone to Dell and still get nowhere then go ahead
what MASQUERAID: said stands if that sticker says xp home or xp pro that is what you need>>>
Thanks Jbits1212 I just want to get the old machine running again.
==========================
<<<MASQUERAID
Noted
Vast41
Get Ubuntu Workstation>>>
Jbits1212 what will Ubuntu do for me?
==========================
<<<There are also some other alternatives:
Most Linux Distro's are free, you can legally download the iso's many come as "LiveCD's" with options to install. This means you first start the OS by booting the CD, you can test it with your hardware (but of course that won't run as fast as when it has been installed), and then you can install it to thee HD if you want. Many of today's distro's are really easy to use, and they come with a wealth of software, and you can easily add further software directly from the Distro's repositories, with windows you have to get and add everything you need yourself. One of the best distro's at the moment is Linux Mint, I suggest you try that:
http://www.linuxmint.com/
A further option, if you can't get the official Dell CD from Dell, could also be to try Windows 7. You can download a trial copy of Windows7 Enterprise from the m$ technet site (you just need a hotmail account as far as I know). You can then check if it runs OK on your hardware, and if it does, you can buy a version to use. You might just want to consider getting some more RAM, although it should also run with your 512 MB.>>>
Rindi not sure i want to play with Linux OS's.
Read above in this post as to what Dell told me.
==========================
<<<Technically, Upgrade version means you have to install it on a PC that already has an older version of windows on it. For example, you could buy the upgrade version of Windows 7 if Windows Vista is already installed.
Full version can be installed directly on a Hard Drive that has nothing on it. You can use a Full version disk as an upgrade if you want, but a Upgrade disk cannot be used like a full version disk.
I say technically, because there are ways around it, but that can get shady. It's best to use them as intended.
Upgrade version is fine if you already have a windows computer and want to upgrade.
Full version can be installed to a new hard drive or used as an upgrade disk if you want to upgrade a computer that already has windows on it.
--------------------------
As for the other things you asked about...
The only time I've seen the error you mentioned at the beginning is when the CD and Key don't match or the Key has been flagged by Microsoft.
If the CD and Key don't match, the CD is one version (ex. XP Pro) and the Key is another version (ex. XP Home)
However, since you used it before but it doesn't work now, that would suggest the key has been flagged as being in violation of Microsoft policy. Meaning it was probably used by way too many computers and they marked it as being used illegally.
That would surprise me though... I thought they were done worrying about flagging XP keys, but I must be wrong about that. Otherwise, are you sure that is the very same CD and Key you used earlier?>>>
Ok Geff33 you say "Upgrade version is fine if you already have a windows computer and want to upgrade." Dell told me no only the full version will work, they also told me you can't upgrade using an upgrade Disk to Windows 7 from Vista. Tell me what you know about this i have questions!
==========================
<<<If you are sure the CD and Key aren't mismatched, you can try the following.
-Enter the Recovery Console on the computer and use the diskpart command to repartition the hard drive. http://support.microsoft.com/kb/314058/en-us
-Restart the computer and run setup from the CD.
-Let me know what happens.>>>
Sure its worth a shot
==========================
<<<Just curious....
Use windows explorer to take a look at the Xp CD that you want to use. Navigate to the i386 folder and open the file called "setupp.ini"
In that file there will be a couple of lines that look like this:
ExtraData=602A667534736F52
Pid=50112444
Please post the Pid number here. That value determines what type of CD it is, and also what type of key it will accept.>>>
Flubbster here you go
[Pid]
ExtraData=796674736977656D
Pid=55274270
==========================
<<<Let's get back to the original Question: A CD / Key code worked in the past and now it doesn't on the same machine.
If the key code worked on the CD you have in the past, and it is an OEM code as you mentioned, it should still work. If it doesn't, then your CD has become corrupted or your optical drive has a failure in it. Because it is an OEM, your only option for a new CD, legally, is to get a new OEM CD from your manufacturer (in this case, DELL).
You can also call MS licensing and get a new Keycode, in the event you can prove that your CD is good, but I think you will have issues with this.
At the end of the day, if you are trying to get a LEGAL installation running, you should have no qualms with contacting DELL and/or Microsoft. If you are unwilling to contact them, then I would want to know why.
DrUltima>>>
DrUltima i have no problem paying i don't have $199.99 right now!
The alternative is to install a retail (purchased) version of XP. With that you can install whichever version you want as you paid full price for it.
Some more info in my article here: https://www.experts-exchange.com/A_3218.html
Did you completely remove Windows/format before using the CD you have?
What's the source of the CD you used - retail or PC manufacturer?
At a guess the Key isn't accepted because either:
- the install on the Latitude still thinks it's Dell and you can't use a Key to activate a Dell OEM install
- the CD used is locked to another manufacturer and recognises the Dell hardware as foreign>>>
MASQUERAID I have the sticker you are referring to, I called today I was told Dell does not offer recovery disks anymore for windows XP. I was told the only way I can purchase Windows software was to pay $199.99 for Windows 7 Home Premium the least expensive of the bunch. The Upgrade version ($119.99) I was told would not even help me.
I don't mind paying for legitimate Windows Software i have no problem with this but i would like to avoid paying $199.99
I did not format "BEFORE" I used the CD i formatted with the CD.
I do not know the source of the CD as it was given to me, for all I know, and I hate to say this but it may be pirated.
==========================
<<<Do you have any other Dell computers that has the same OS on them and do you have any other Dell CD's (recovery or otherwise)?
I would not trust a torrent CD - I would not let it anywhere near any of my computers personally!
Can you not call Dell and ask them for a replacement CD with XP on it? I am sure they will assist you either for free or for a small fee.
They will send you a genuine CD without any risk and then you can get your computer rebuilt.>>>
Alanhardisty I have no other Dell machines or any Dell CDs nor do i have access to any. I called Dell and it was not a small fee they wanted.
==========================
<<<The OEM license is stamped on his machine so he has a legal license.
I have had lots of experience ringing Dell and they will not ship out XP disks twice.
The guy just wants to get an old computer going at little cost and quickly
if you really want to spend time on the phone to Dell and still get nowhere then go ahead
what MASQUERAID: said stands if that sticker says xp home or xp pro that is what you need>>>
Thanks Jbits1212 I just want to get the old machine running again.
==========================
<<<MASQUERAID
Noted
Vast41
Get Ubuntu Workstation>>>
Jbits1212 what will Ubuntu do for me?
==========================
<<<There are also some other alternatives:
Most Linux Distro's are free, you can legally download the iso's many come as "LiveCD's" with options to install. This means you first start the OS by booting the CD, you can test it with your hardware (but of course that won't run as fast as when it has been installed), and then you can install it to thee HD if you want. Many of today's distro's are really easy to use, and they come with a wealth of software, and you can easily add further software directly from the Distro's repositories, with windows you have to get and add everything you need yourself. One of the best distro's at the moment is Linux Mint, I suggest you try that:
http://www.linuxmint.com/
A further option, if you can't get the official Dell CD from Dell, could also be to try Windows 7. You can download a trial copy of Windows7 Enterprise from the m$ technet site (you just need a hotmail account as far as I know). You can then check if it runs OK on your hardware, and if it does, you can buy a version to use. You might just want to consider getting some more RAM, although it should also run with your 512 MB.>>>
Rindi not sure i want to play with Linux OS's.
Read above in this post as to what Dell told me.
==========================
<<<Technically, Upgrade version means you have to install it on a PC that already has an older version of windows on it. For example, you could buy the upgrade version of Windows 7 if Windows Vista is already installed.
Full version can be installed directly on a Hard Drive that has nothing on it. You can use a Full version disk as an upgrade if you want, but a Upgrade disk cannot be used like a full version disk.
I say technically, because there are ways around it, but that can get shady. It's best to use them as intended.
Upgrade version is fine if you already have a windows computer and want to upgrade.
Full version can be installed to a new hard drive or used as an upgrade disk if you want to upgrade a computer that already has windows on it.
--------------------------
As for the other things you asked about...
The only time I've seen the error you mentioned at the beginning is when the CD and Key don't match or the Key has been flagged by Microsoft.
If the CD and Key don't match, the CD is one version (ex. XP Pro) and the Key is another version (ex. XP Home)
However, since you used it before but it doesn't work now, that would suggest the key has been flagged as being in violation of Microsoft policy. Meaning it was probably used by way too many computers and they marked it as being used illegally.
That would surprise me though... I thought they were done worrying about flagging XP keys, but I must be wrong about that. Otherwise, are you sure that is the very same CD and Key you used earlier?>>>
Ok Geff33 you say "Upgrade version is fine if you already have a windows computer and want to upgrade." Dell told me no only the full version will work, they also told me you can't upgrade using an upgrade Disk to Windows 7 from Vista. Tell me what you know about this i have questions!
==========================
<<<If you are sure the CD and Key aren't mismatched, you can try the following.
-Enter the Recovery Console on the computer and use the diskpart command to repartition the hard drive. http://support.microsoft.com/kb/314058/en-us
-Restart the computer and run setup from the CD.
-Let me know what happens.>>>
Sure its worth a shot
==========================
<<<Just curious....
Use windows explorer to take a look at the Xp CD that you want to use. Navigate to the i386 folder and open the file called "setupp.ini"
In that file there will be a couple of lines that look like this:
ExtraData=602A667534736F52
Pid=50112444
Please post the Pid number here. That value determines what type of CD it is, and also what type of key it will accept.>>>
Flubbster here you go
[Pid]
ExtraData=796674736977656D
Pid=55274270
==========================
<<<Let's get back to the original Question: A CD / Key code worked in the past and now it doesn't on the same machine.
If the key code worked on the CD you have in the past, and it is an OEM code as you mentioned, it should still work. If it doesn't, then your CD has become corrupted or your optical drive has a failure in it. Because it is an OEM, your only option for a new CD, legally, is to get a new OEM CD from your manufacturer (in this case, DELL).
You can also call MS licensing and get a new Keycode, in the event you can prove that your CD is good, but I think you will have issues with this.
At the end of the day, if you are trying to get a LEGAL installation running, you should have no qualms with contacting DELL and/or Microsoft. If you are unwilling to contact them, then I would want to know why.
DrUltima>>>
DrUltima i have no problem paying i don't have $199.99 right now!
ASKER
<<<If you are sure the CD and Key aren't mismatched, you can try the following.
-Enter the Recovery Console on the computer and use the diskpart command to repartition the hard drive. http://support.microsoft.com/kb/314058/en-us
-Restart the computer and run setup from the CD.
-Let me know what happens.>>>
Geff33 i can't get by Admin password the machine was given to me. Anhyway to change it?
-Enter the Recovery Console on the computer and use the diskpart command to repartition the hard drive. http://support.microsoft.com/kb/314058/en-us
-Restart the computer and run setup from the CD.
-Let me know what happens.>>>
Geff33 i can't get by Admin password the machine was given to me. Anhyway to change it?
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
So MASQUERAID all i need is a SP3 Reinstallation disk? You really think they flagged and old Windows XP installation?
Back to getting a genuine volume licence key or Windows Operating system disk, will an upgrade Windows 7 Home premium Disk ($119.99) upgrade an installation from my pirated CD on another machine or do i need Full version to go legit? In other words i need legit windows software.
Back to getting a genuine volume licence key or Windows Operating system disk, will an upgrade Windows 7 Home premium Disk ($119.99) upgrade an installation from my pirated CD on another machine or do i need Full version to go legit? In other words i need legit windows software.
ASKER
Found one at Amazon i feel more comfortable with them, is this resonably priced?
http://www.amazon.com/Dell-Windows-Operating-System-Reinstallation/dp/B003P3K0WM
http://www.amazon.com/Dell-Windows-Operating-System-Reinstallation/dp/B003P3K0WM
ASKER
Trying to get confirmation from MASQUERAID about that SP3 Reinstallation disk, can anyone else confirm?
For an upgrade to be legitimate the base system you are upgrading from has to be legal (and not an OEM version). At some point you are going to need to buy a full version if you don't have a valid OEM CoA (which can't be upgraded).
As far as buying it goes - both are the same disk - remember on Amazon you aren't buying from Amazon.com but individual sellers in the "Amazon MarketPlace" your chances of problems are pretty much the same as eBay - personally given the choice I'd go with the cheaper eBay route.
With VLK you'll again need VLK media and a license.
As far as buying it goes - both are the same disk - remember on Amazon you aren't buying from Amazon.com but individual sellers in the "Amazon MarketPlace" your chances of problems are pretty much the same as eBay - personally given the choice I'd go with the cheaper eBay route.
With VLK you'll again need VLK media and a license.
ASKER
Looks like i will have to buy a full version, would you recommend a full version from e-bay or Amazon like a Windows XP? Microsoft does not seli them anymore. Or should i just get Windows 7 from Microsoft?
ASKER
Why do i see astronimical prices for XP ?
http://www.amazon.com/Microsoft-Windows-Professional-Full-Version/dp/B001K4PWFS/ref=sr_1_5?s=software&ie=UTF8&qid=1291282301&sr=1-5
http://www.amazon.com/Microsoft-Windows-Professional-Full-Version/dp/B001K4PWFS/ref=sr_1_5?s=software&ie=UTF8&qid=1291282301&sr=1-5
Why don't want to use Linux? It definitely is the cheapest way to go, and today's distro's, particularly Linux Mint is very easy to use and in most cases you don't need to learn much new things. You get a windows-like GUI where you can click and open browsers etc almost like in windows. It is normally also a lot stabler than windows, and when it comes to malware you have much less to worry about. What are your main uses for that PC? Unless you need some hardcore windows games to run, or some very special applications for which there exists no Linux alternative, Linux should suite you fine. At least you could try it, it's free.
ASKER
I just browse and do music, i don't know been a windows guy for 15 years
ASKER
I need the software for my main machine.
If you do want to go the Windows 7 route, I suggest you try it first by getting the trial from the microsoft site as I suggested. Not all hardware that works OK on XP will run with Windows 7. Particularly Sound chips and Video Controllers can give you issues, or also some printers.
If you only browse and do music, Linux is fine. Linux has some very nice multimedia tools available.
ASKER
I may try the Linux on the machine i am trying to repair but i still need software now for my main machine and i will not use Linux for that. How bout my question about XP, where can i get an inexpensive full version?
http://www.nextag.com/windows-xp-professional-retail-box/compare-html
But watch out for companies trying to sell you Upgrade, OEM, Academic or Refurbished PC licenses claiming they are full licenses.
If it doesn't come in a box chances are it's one of the cheaper licenses.
FWIW I've put Win7 on a C640 and it works OK but needs the RAM slots filled to work at a sensible speed
But watch out for companies trying to sell you Upgrade, OEM, Academic or Refurbished PC licenses claiming they are full licenses.
If it doesn't come in a box chances are it's one of the cheaper licenses.
FWIW I've put Win7 on a C640 and it works OK but needs the RAM slots filled to work at a sensible speed
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
{{{http://www.nextag.com/windows-xp-professional-retail-box/compare-html
But watch out for companies trying to sell you Upgrade, OEM, Academic or Refurbished PC licenses claiming they are full licenses.
If it doesn't come in a box chances are it's one of the cheaper licenses.
FWIW I've put Win7 on a C640 and it works OK but needs the RAM slots filled to work at a sensible speed}}}
Thanks MASQUERAID
==========================
{{{The CD that you are trying to use is :
PID = 55274270
This indicates that it is a Generic XP Pro OEM CD with no SP, or with SP1, SP1a, or SP2
It also indicates that it is a VOLUME License CD. This can be verified by placing the CD in a drive and looking at the volume label. If the letters VOL are in the volume label, it requires a volume license key.}}}
Flubbster what does this mean and what should i do?
But watch out for companies trying to sell you Upgrade, OEM, Academic or Refurbished PC licenses claiming they are full licenses.
If it doesn't come in a box chances are it's one of the cheaper licenses.
FWIW I've put Win7 on a C640 and it works OK but needs the RAM slots filled to work at a sensible speed}}}
Thanks MASQUERAID
==========================
{{{The CD that you are trying to use is :
PID = 55274270
This indicates that it is a Generic XP Pro OEM CD with no SP, or with SP1, SP1a, or SP2
It also indicates that it is a VOLUME License CD. This can be verified by placing the CD in a drive and looking at the volume label. If the letters VOL are in the volume label, it requires a volume license key.}}}
Flubbster what does this mean and what should i do?
Vast41,
It means that you (and I am not saying it was intentional in any way on your part) have a copy of a well publicized, pirated version of Windows XP CD. Your only legal recourse it to get another CD through an authorized reseller. Most authorized resellers will charge you full price (around what Dell wants) for such a CD. There really are not very many inexpensive ways to legally get around this.
If you contact MS licensing because you in good faith bought the system with that CD, they might work with you (if you are willing to provide the name of the entity which sold you the pirated software).
Justin
It means that you (and I am not saying it was intentional in any way on your part) have a copy of a well publicized, pirated version of Windows XP CD. Your only legal recourse it to get another CD through an authorized reseller. Most authorized resellers will charge you full price (around what Dell wants) for such a CD. There really are not very many inexpensive ways to legally get around this.
If you contact MS licensing because you in good faith bought the system with that CD, they might work with you (if you are willing to provide the name of the entity which sold you the pirated software).
Justin
ASKER
Thanks Justin, so i will not provide MS that info, but what i think your saying that is the best bet is to buy it from MS and no where else?
Not at all. There are a host of authorized resellers which will give you authentic software. CDW, for example, is such a reseller which can sell you a Windows 7 license with a downgrade to XP key code and installation media to match.
(Please note that I am in no way connected to CDW other than having used their services to purchase licenses in the past. My endorsement of them only goes so far as to provide a legal way to obtain a Windows XP license and/or installation media, not that they are the best price or only option.)
Justin
(Please note that I am in no way connected to CDW other than having used their services to purchase licenses in the past. My endorsement of them only goes so far as to provide a legal way to obtain a Windows XP license and/or installation media, not that they are the best price or only option.)
Justin
ASKER
>>>Windows 7 license with a downgrade to XP key code and installation media to match.
You mean i can purshase windows 7 from them, and then if i want to dowgrade to XP i can?
You mean i can purshase windows 7 from them, and then if i want to dowgrade to XP i can?
That is an option, yes. You cannot buy a Windows XP license any more, so what you have to purchase is a Windows 7 license, which MS allows you to "downgrade" to Vista, XP, or 2000. You just have to let them know that is what you are doing so they can provide the appropriate key codes for you.
Justin
Justin
ASKER
Do i get the software for Windows 7 or XP? Windows 7 right?
CDW sells licenses and installation media separately. You tell them what you want, and that is what they will send you. If you use a downgraded license to install Window XP, you cannot then use that same license to install Windows 7.
ASKER
Ok Justin back to the Dell machine you agree that the SP3 Reinstallation disk will install Windows XP for me?
In theory, if you have XP SP3 loaded on your computer now and want to do a repair install, you can use any Windows XP CD and then post repair re-install SP3. Using a CD with SP3 already loaded will reduce that need. If you want to reinstall from scratch, you can use any XP CD. Using one with SP3 preloaded will simply reduce your post install patch time.
ASKER
Not sure you realize what I am saying here. It's all in this question but in short the disk I am using to install Windows XP will not accept the product key basically it has been flagged. MASQUERAID said that all I need is SP3 Reinstallation disk. Now I respect. MASQUERAID's expertise a great deal but before I go out and spend money on this disk I would like to have just one more expert sound off on this idea, thanks!
ASKER
Anyone out there have an opinion on the above comment ID:34264536 Author:Vast41 Date:12/03/10 01:08 AM?
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Really? How can we do this? I can certainly burn it. Is that what a SP3 Reinstallation disk is a Windows XP Pro OEM CD?
Yes. It won't work on anything other than a Dell computer. I don't have access to the ISO file right now though... it is on a backup drive at work. It may be half a day or so before I can get to it and get it uploaded to a web server. Then I can post a link.
And just to be clear... This is the media only. You would still need to use the CD Key that is listed on your computer. I'm just providing you with the CD media. You would also have to download and install the drivers for your particular computer from the Dell website.
ASKER
Understood thanks Geff33 according to this post ID:34255259 Author: MASQUERAID Date: 12/02/10 02:26 AM
I won't need that key.
I won't need that key.
i have the ISO
ASKER
No need thanks update coming
ASKER
Ok UPDATE...
First I would like to say I will be purchasing a Full version of Windows 7 very shortly probably next week. As MASQUERAIDD stated in this post ID:34255259 Author:MASQUERAID Date:12/02/10 02:26 AM it is a a copy. It is one of two made mine is bad I canned it. The other copy I knew who had it, borrowed it early this evening, tried to use it an hour ago, and it worked, the same product key worked on the second copy. I will be giving the copy back tomorrow and then giving the Dell to my girlfriends kids who I promised the machine to.
Geff33 thanks for going above and beyond i won't need the iso thank you.
The problem is resolved I thank all whom participated I will leave this question open for a day or so, for any questions or comments, then I will close and award points. Thank you all for your help. Its legit licensing all the way for me!
Chow
First I would like to say I will be purchasing a Full version of Windows 7 very shortly probably next week. As MASQUERAIDD stated in this post ID:34255259 Author:MASQUERAID Date:12/02/10 02:26 AM it is a a copy. It is one of two made mine is bad I canned it. The other copy I knew who had it, borrowed it early this evening, tried to use it an hour ago, and it worked, the same product key worked on the second copy. I will be giving the copy back tomorrow and then giving the Dell to my girlfriends kids who I promised the machine to.
Geff33 thanks for going above and beyond i won't need the iso thank you.
The problem is resolved I thank all whom participated I will leave this question open for a day or so, for any questions or comments, then I will close and award points. Thank you all for your help. Its legit licensing all the way for me!
Chow
Glad to hear it is working out for you. I hadn't gotten a chance to upload the ISO yet... been a hectic day so far but school is getting out a couple hours early so things were going to get much quieter soon. :)
P.S. You will like Windows 7.
P.S. You will like Windows 7.
Good to hear there's an end to this.
Although it was clearly going to be done with the best of intentions, hosting the .ISO would have broken a few of the site rules here + there's still a copyright issue over the M$ media (even without a Key) [see my post @ http:Q_26649562.html#a34246883 . Effectively it's the same argument as torrenting only with a known file.] If you ever find yourself in a similar position in future questions feel free to use the "Request Attention" link at the top of the thread to check with a moderator if what you're intending to do is OK. - thanks.
Although it was clearly going to be done with the best of intentions, hosting the .ISO would have broken a few of the site rules here + there's still a copyright issue over the M$ media (even without a Key) [see my post @ http:Q_26649562.html#a34246883 . Effectively it's the same argument as torrenting only with a known file.] If you ever find yourself in a similar position in future questions feel free to use the "Request Attention" link at the top of the thread to check with a moderator if what you're intending to do is OK. - thanks.
Not sure how it would be illegal since it is useless without the Key, but it is duly noted and I will refrain from doing so.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Thank you for the clarification.
If I sell one of my older Dell computers, am I allowed to send the to send the Reinstallation CD that says "Microsoft Windows XP Professional Service Pack 3" on it with the computer?
ASKER
I will wait till they anwser you before closing Geff33.
==========================
{{{P.S. You will like Windows 7.}}}
Better then XP Geff33?
==========================
{{{ If you ever find yourself in a similar position in future questions feel free to use the "Request Attention" link at the top of the thread to check with a moderator if what you're intending to do is OK. - thanks.}}}
You mean ok to post here you mean!
You mean ok
==========================
{{{P.S. You will like Windows 7.}}}
Better then XP Geff33?
==========================
{{{ If you ever find yourself in a similar position in future questions feel free to use the "Request Attention" link at the top of the thread to check with a moderator if what you're intending to do is OK. - thanks.}}}
You mean ok to post here you mean!
You mean ok
You can go ahead and close this. No problem.
It will take you a while to get used to the different look and some things have been moved around, but Windows 7 has been rock solid for me and pretty easy to work with. Give it a few days and you will love it.
It will take you a while to get used to the different look and some things have been moved around, but Windows 7 has been rock solid for me and pretty easy to work with. Give it a few days and you will love it.
>> am I allowed to send the to send the Reinstallation CD that says "Microsoft Windows XP Professional Service Pack 3" on it with the computer?
Yep, because it's the physical CD - it's privately imaging and distributing OS disks that is a problem.
>>You mean ok to post here you mean!
Yes, one of the things that will cause big problems on the site is breaking intellectual copyright - if you think you can offer a solution but it might be on the boundaries of what's allowed then use the Request Attention link to get a moderator's view before posting. That's one of the things they are here for.
Yep, because it's the physical CD - it's privately imaging and distributing OS disks that is a problem.
>>You mean ok to post here you mean!
Yes, one of the things that will cause big problems on the site is breaking intellectual copyright - if you think you can offer a solution but it might be on the boundaries of what's allowed then use the Request Attention link to get a moderator's view before posting. That's one of the things they are here for.
ASKER
Noted
So I could have offered to ship him the physical disk and that would be legit. Got it.
That is correct.
ASKER
Although the solutions did not fully resolve my issue, all of the expert opinions were very helpful and will guide me with future issues.
Keys are specific to the type of media. A CD that came with with a computer will not work with the key from a retail box and vice versa.