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Client Software Downloading Email delay

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Last Modified: 2012-05-10
We have users that are experiencing days of delay on email messages.  They are able to view the message on Outlook Web Access, but on their MS Outlook, it does not download the message until about a few days later.  So also experience problem such as blank messages coming to the client machine, but in OWA, you'll able to read it.  What should I check?  This is happening for both PC and MAC users

PC - Outlook 2007
MAC - Outlook 2011
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