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Jim JonesFlag for United Kingdom of Great Britain and Northern Ireland asked on

Message store has reached its maximum size

We have a Windows SBS 2008 with Exchange 2007. One user has a 2.6GB mailbox we are trying to import into the mailstore via Outlook 2007 using non-cached Exchange mode, however at 2GB it stops with the message 'Message store has reached its maximum size'.

However we have cleared the size limits in Exchange, both in the Mailstore defaults and in the user's own mailbox, yet the problem persists. The entire mailstore in Exchange is only at 5GB so it's not like to store is too small, and there is plenty of space available on the disk. Any ideas?
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Alan Hardisty

8/22/2022 - Mon
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Alan Hardisty

Open up the SBS Console, Select the Users and Groups Tab.

Select your user - click on Edit User Account Properties, click on the E-mail Option and set the mailbox limit to greater than it is currently set or untick the enforce quota tick box.
ASKER
Jim Jones

The 'Enforce quota' box was already unticked in the SBS console. However, I ticked it and set it to 4GB and although it still didn't work last night, for some reason it works today. It's annoying that it takes so long though.

I had exported the old mailbox into a 2.6GB PST file in Outlook 2007 and was trying to import it through Outlook as well.
SOLUTION
Alan Hardisty

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