Router: Database disk quota exceeded

fosiul01 used Ask the Experts™

Today we sent an email to canon ,

that email should of go to 3 user at canon, we sent that email at 10 am

and at 4 pm we got this reply that :

our message did not reach some or all of the intended recipients.

Subject: Weekly scrap list

Sent: 03/12/2010 11:53

The following recipient(s) could not be reached: on 03/12/2010 11:53

The e-mail system was unable to deliver the message, but did not report a specific reason. Check the address and try again. If it still fails, contact your system administrator.

< #5.0.0 X-Notes; Error delivering to first last/CanonUK/UK ; Router: Database disk quota exceeded >

2 of them received that email but one of them did not received .

i never seen this kind of message. its looks like to me a custom messages

shall i think the problem lies on Canon Server Or there is something to do with our server ??

Please let me know


its SBS 2003 + exchange 2003
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Brian PiercePhotographer
Awarded 2007
Top Expert 2008
It sounds like a problem at their end - the users disk quota is full.
Distinguished Expert 2018
The important line is here:

< #5.0.0 X-Notes; Error delivering to first last/CanonUK/UK ; Router: Database disk quota exceeded >

Specifically the system generating the error is

I will assume by that name that it is a canon server, but just in case....if that server name looks like one of yours....that is the server with the issue. In all likelihood this is an issue on Canon's end and you can safely ignore the error.
Top Expert 2009


hi yah


that cuk-wdh ..  is their server. Its not ours. Also
this email came from postmaster at canon sitr.

So  i can ignore it. Right?
yes, their database size is full and that is the reason they are not accepting mail from your end
Ask them to check the server "" and disk space into that server

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